These were costly, complex systems that often required significant business process reengineering. (Applause.) The NPTA have been soliciting donations via phone, and recently unknowingly contacted a staff member of the Malone Telegram. Truly outstanding CIOs used IT to fundamentally transform the businesses they worked for, as explained in the classic study of "renaissance CIOs" by researchers James Spitze and Judith Lee. Make sure you talk to colleagues in business terms so they understand how youre delivering for them.. New technologies have been at the center of trendsfrom mobile-first consumer shopping preferences to the promise of artificial intelligence in critical decision makingthat have reshaped the competitive landscape and disrupted business models. In the 1930s, the Congress of Industrial Organizations (CIO) was formed as a result of political differences in the AFL. In short, businesses understand that using technology to drive business objectives requires a depth of expertise. Technology was no longer the exclusive province of IT experts or an add-on for business functions; it was everywhere, it was a normal part of everyday experience and it was changing how business got done. They preferred separate units divided along craft lines. On average, a worker covered by a union contract earns 10.2% more in wages than a peer with similar education, occupation, and experience in a nonunionized workplace in the same industry (EPI 2021e). So CIOs need to focus not just on recruiting top people but also on retaining them. Early heads of the IT function came to their positions by being very good at technology -- mainframe data processing, in particular. Those who favored craft unionism believed in defending the advantages they had secured through their skills. The union staged Texas' first strike that autumn and won a 25 per cent wage increase. This active collaboration ensured that the products and services IT developed were adopted. Eric Arnesen The George Washington University. For the remainder of the twentieth century, the AFL-CIO remained the largest union organization in the United States. Dray, Philip. Organizations that build 5G data centers may need to upgrade their infrastructure. The scope of an IT transformation means that CIOs must be prepared to interact with the business in different ways. CIOs who want to reinvent techs role need tech stars, particularly the best engineers. Bayard Rustin They believed the strategic management of information processing by a C-level expert would give the bank a significant competitive advantage. Despite this pressing need, of the organizations that have pursued digitization, 79 percent of them are still in the early stages of their technology transformation, according to McKinseys 2018 IT strategy survey. Former AFL president whomoved the federation toward "social reform unionism.". The war-room team actively tracked progress and quickly escalated issues for speedy resolution. A third of the boards of companies within the Fortune 500 today include a former CIO or CTO, and that number continues to increase. CIOs need to move quickly. Striking workers block a railroad into the Celanese plant in Maryland on November 16, 1936. If the CIO or technology organization isnt regularly talking to commercial or product leadership, that becomes a real hurdle, she says. On September 10, 1936, the AFL suspended all ten CIO unions (two more had joined in the previous year). At Synchrony, theres a continued push for modernization and an up-leveling of its cybersecurity posture, but not at the expense of its digital-first roadmap, which is all about transforming the customer experience across channels. The 1990s marked the adoption of the modern enterprise resource planning software suites that collected and managed data produced at different levels of the business. By far, the most significant area of ongoing IT investment was in cybersecurityno real surprise given the CEO mandate to minimize corporate exposure and in light of the seemingly constant ransomware attacks and high-profile data breaches. It The most effective CIOs ensure this level of collaboration is the norm within IT itself as well. These were supplemented by other programs, including in-person training, top management immersion sessions, and the cultivation of an in-house expert network that people could tap on specific topics. The proponents of industrial unionism, on the other hand, generally believed that craft distinctions may yet be appropriate in certain industries such as construction or printing, but that they were unworkable in industries such as steel or auto production. We believe, however, that one of the biggest issues is that many CIOs have not accepted the degree to which their role needs to expand beyond cost and performance responsibilities in order to transform IT into a core driver of business value. 1 Thomas Reilly Donahue The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO), the country's largest union federation, has 12.5 million members worldwide. Philip Murray As part of this effort, the war-room team revamped recruitment and onboarding processes by using different talent sources, such as HackerRank and General Assembly, and by updating candidate screenings and interviews with appropriate assessments of technical and other skills, such as coding and collaboration. "If you look at the CIO role today, it is all about relationships, culture, application development and innovation.". The CIO of a B2B technology-services company, meanwhile, meets customers on a regular basis to get firsthand feedback on both products and the customers experience of doing business with the company. CIOs can further develop business acumen by taking responsibility for initiatives that generate business impact, such as building an e-commerce business, or by working with a business-unit leader to launch a digital product and then measure success by business-impact key performance indicators (KPIs), not technology KPIs. But today's CIOs must also understand how IT drives business transformation. Mother Jones The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. The CIO transformed American labor and American politics. Created by John L. Lewis, it was originally called the Committee for Industrial Organization, but changed its name in 1938 when it broke away from the AFL. In the end, it boils down to an ability to cement successful partnerships that will keep IT relevant and in high demand despite the ups and downs of investment cycles and year-over-year shifts in technology focus. Its advocacy for industrial unionism echoed the philosophy of the Industrial Workers of the World (IWW), founded in 1905. Washington Area Spark. Top-quartile IT organizations are more likely to have an integrated or fully digital operating model, according to McKinseys 2018 IT strategy survey. What today's labor radicals can learn from the socialists who helped build the CIO in the 1930s. No longer just the overseers of IT operations and services, many CIOs are now acting as key business strategists, working with their C-level peers and the board of directors to create the business models necessary to survive -- and thrive -- in the 21st-century digital economy. Today, the Union also represents health care workers, truck drivers, manufacturing workers and public employees in the United States and Canada. Today, this has reversed: 36 percent of public workers and 7 percent of those in the private sector are union members. Do you have a war room to manage the transformation that can solve problems as well as track progress? . And in an increasingly tech-driven business landscape, they position CIOs as legitimate contenders to lead businesses as well. The push to digitally transform remains strong, as does the role of the CIO in leading the charge, according to the following recent stats: As the CIO role has evolved, the leadership qualities it takes to do the job well have changed too. Since the CIO role's inception, all high-performing CIOs have needed to be able to inspire and lead their IT organizations. We cant take our eye off the ball or lose an opportunity to seize on the acceleration we are driving every day with our digital-first experiences and modernization.. Subscribe today and get a yearlong print . Value generation, business transformation and customer centricity are cited as top priorities of the job by the CIOs and industry watchers Pratt interviewed, along with IT concerns such as cybersecurity and implementing emerging technologies. According to the Department of Labor, the 2015 union membership rate was 11.1% and the number of workers belonging to unions was 14.8 million. CIOs remain the go-to resource for navigating technology decisionsmore than half (52%) of IT leaders surveyed this year categorized CIOs as a strategic advisor who proactively identifies business opportunities and makes recommendations while 26% viewed the CIO as a consultant, providing advice and guidance on technology selection. New York CNN Business . In 1953, 32.5% of American workers were union members. According to a McKinsey survey on business technology, in fact, the companies in which IT plays a partner role in digital initiatives are further along in both implementation and achieving business impact. Designed specifically for both officers and members alike to leverage the power of today's connected devices to create the best labor union management software package available today. interim CIO (interim chief information officer): An interim CIO, also known as a contract CIO, is a qualified chief information officer who serves a company on a temporary basis. Peter J. McGuire True. National Employment Law Project. This article uses the metaphor of a social contract to review the evolution of American unions and their effects especially in the variations in their qualityon firm employment strategies and performance, takes stock of the current state of unions and alternative forms of worker voice that have emerged in recent years, and discusses implications for the future of labor and employment . The CIO is the ship's helmsman and its engineer, in his words. Do you have a clear view of the talent you need in the next three yearsand a plan to develop it? Klemens Hjartar, Peter Jacobs, Eric Lamarre, and Lars Vinter, Its time to reset the IT talent model: Foster an engineering culture of smaller teams of better engineers to maximize productivity, forthcoming in Sloan Management Review. The role of the chief information officer, or CIO, has evolved significantly in recent decades as technology and digital data have become ubiquitous and vital to business success. The AFL-CIO established the Ethical Practices Committee in its efforts to control corrupt practices and racketeering of its member unions. Shortly after the AFLs convention in Atlantic City in 1935, John L. Lewis called together the leaders of the International Typographical Union, the Amalgamated Clothing Workers of America, the ILGWU, the United Textile Workers, the Mine, Mill and Smelter Workers Union, the Oil Workers Union and the Hatters, Cap and Millinery Workers to discuss the formation of a new group within the AFL to carry on the fight for industrial organizing. Although its main focus has always been on workers and their rights, the UMW of today also advocates for better roads, schools . The CIO will work closely with the CEO, CFO, and other members of your leadership team to coordinate an IT roadmap that aligns with your leadership's vision for the organization. Another development that changed the role of the CIO and IT was the advent of e-business, the conducting of business processes online, and e-commerce, the buying and selling of goods and services on the web. Before understanding the responsibilities of the new CIO, its important to understand the nature of tech transformations themselves. Pre-pandemic, the CIO role in digital transformation depended on the following factors: A Deloitte global study done in 2018 found that less than 10% of CIOs were getting the company support they felt they needed to lead digital transformation. The CIO challenge: Modern business needs a new kind of tech leader, Author Talks: The worlds longest study of adult development finds the key to happy living, The executives guide to new-business building, Generative AI is here: How tools like ChatGPT could change your business. "The working people of . Ibid., 17-18.. . Subscribed to {PRACTICE_NAME} email alerts. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. At many companies, the project requires a wholesale conversion from an analog to a digital business model, and businesses have little choice but to adapt. For example, how much should companies invest in their own AI capabilities -- or should they simply rely on the vendors that are investing fortunes in adding AI into their products? There are over a dozen unions represented by the Actors Equity Association, Utility Workers Union of America, and others. These included . Together, they created detailed work plans. What about distributed ledger technology, or blockchain? Mobile computing also accelerated the development of a slew of new technologies that would become part of the CIO's purview, including IoT, 5G networks and a new IT architecture known as edge computing. It was not until the first decade of the new millennium -- with the rise of social media, smartphones, the world's largest search engine and the world's largest e-commerce company -- that companies grasped how integral IT was to business strategy and fully appreciated the importance of IT-business alignment. That was a massive power statement that I highlighted to business leaders.. The program invested in an online learning portal to create personalized online learning experiences based on an employees goals and learning needs. George Meany meeting the challenge of the ever-expanding CIO role. 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