Socially anxious people may be shy/introverted, but shy/introverted people do not necessarily have social anxiety, Press J to jump to the feed. Thats why cashiers must be trained to look out for the warning signs of fraud and know what to do. And oh man, people would go ballistic over that one, especially if it was 11:45. This is just one of the 21 things that go on behind the aisles in a grocery store that you probably dont know about. They may have 10 that are more relevant., Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. In general, you will also not be able to afford any luxury as a cashier. Ive rung up my share of customers as well, including celebrities like Sheryl Crow, Sarah Michelle Gellar, and Bo Derek. Eventually, your way up to making a small, unessential purchase - this way you can back out if it becomes too scary. Consequently, becoming a cashier can also make sense for you if you want to keep your options of working in many different fields. Sure, during Christmas season when many people go shopping, you will have to work a little bit more. In my opinion, people often make the mistake to choose their profession solely based on how much money they can earn from it instead of doing what makes them really happy. First of all motherfucker I didn't charge you shit. According to Kevin Chapman, a clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety is common. Physical symptoms may include: blushing, excess sweating, trembling, palpitations, and nausea, stammering, along, rapid speech, panic attacks.. In general, most cashiers report that they also have a pretty good work-life balance. remember that they're all just people, working and living their lives without expecting anything from you. It'll be ok just be confident and go for it! The more you do it the better and more confident and comfortable you will soon get to feel about it. I'm deathly afraid of someone thinking I've come into the store and stolen something. Good luck :). A position as a cashier involves dealing with the public, handling money, making change, and sometimes working under pressure. WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. Another benefit of working as a cashier is that you can avoid heavy physical work. You should also not expect to have great promotion options as a cashier. Cashiers stop fraud. is it rational or irrational? Like other forms of anxiety, it stems from the inability to control the experience. Cashiers are required to retain a ton of knowledge about the store. I'm going in for training now, wish me luck! You got to be brave, take a deep breath, and relax. The job centers on receiving payment, making change, processing credit card payments and printing receipts. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. There's nothing great about it. Everything in my life is messed up. A customer actually asked if I would not charge tax if they paid cash, says Jessica Lee, recalling one of her most questionable experiences while working in retail. You have something you want from them. Cashiers dont set the sales tax, so do not ask them if theres a workaround. I have my fingers crossed for you! If you have a fear of talking to them, I imagine very few engage in conversation beyond a quick greeting. Best Mortgage Lenders for First-Time Homebuyers. This helps the new employee to feel like part of the team. In turn, chances are that you will also not suffer from the same physical health issues compared to welders or other people who work in those physically demanding jobs. The coronavirus outbreak is sending shoppers to the store in doomsday-like droves. In such a case, you could just work part-time for 20 hours while you will still have enough time to pick your kids up from school if you manage your time wisely. Dont let the register overwhelm you. I know for me the first couple of weeks were horrible because I was so nervous, but eventually you get the hang of it. but then a customer turns up and they don't want me to support them or interact with them in any meaningful way or do anything else that makes me fear failing them or hurting them like what happened before. The generation of different thoughts leads me to be more confident in my approach.. Basically, dude, it sucks. However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information. Introversion and shyness (personality characteristics) are not social anxiety (mental distress). Copyright 2018 - 2023 The Ascent. Grocery store anxiety is on a severity continuum. I hated my job as a receptionist when I first started but you know after a while it wasn't so bad. For example, a cashier might have to address an angry customer. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. If you are getting really panicked take deep breath in and out just before you go up to the cashier and say to yourself "you will be alright, no need to be scared of a cashier" saying it in you rather than I makes your brain register it better in my experience. When I got my first customer service job I was scared shitless, after the first few weeks, I messed up quite a few times and looked stupid in front of a few customers but then I never saw them again. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. Supermarket industry expert Phil Lempert also attributes in-store stress to the overwhelming number of options. if you flash them a smile or say goodbye when you leave, they might do the same for you and both of you have a nicer day. Ask them for feedback to see how the onboarding process can be improved. I remember so much if it started to turn into small talk or a social situation at all I'd freeze up and sink into the corner. Whether its a department store, grocery store, or any place else that sells goods with set prices, dont try to negotiate a better deal with the cashier. Thus, you may also be able to save some money and to cut your expenses for certain goods and this will give you the opportunity to spend additional money to spend on other things. Rules on coupons may vary from store to store and many dont accept expired coupons (that date is there for a reason). To achieve this objective, allow the cashier to gain familiarity with the POS equipment and software before being asked to work the register in front of customers. Once upon a time, I was a sales manager at a retail store, and as a result, trained many employees to run cash registers. Areas to touch on include the amount of flexibility afforded customers who dont follow store policies, such as time limits on returns, and the companys expectations on customer engagement, such as greeting every patron before ringing up items. I have been a cashier at many different stores. Take your time and one customer at a time. It might help to have your money in your hand before you go to the counter as it may calm your nerves. However, if you live in one of those expensive regions, you should probably go for a different career path to avoid those financial problems that can really ruin your life. Working the express register. But they are just people. Again, do not be afraid to We are no longer supporting IE (Internet Explorer) as we strive to provide site experiences for browsers that support new web standards and security practices. what can you get out of approaching a cashier? Types of situations a cashier with social anxiety would encounter 1. Working the express register. Because cashiers face many situations on the job, here are some that youll want to cover. Working the 12 items or less register is a huge pain in the ass. Introduce a new cashier to the rest of the team, and if a badge or uniform is required, provide that as soon as possible. It sounds like you are experiencing some social anxiety. after awhile start looking at them. Especially if you work in big stores, chances are that you will serve hundreds of different people each day and this can be quite interesting since you can talk to people with many different opinions about important topics that might bother you right now. You can program the memory structure in your brain to see grocery stores as shrug emoji instead of Jaws music. Or whatever they tell you. Grocery store anxiety is on a continuum, he said. This reduces pressure for the cashier and avoids inconvenience for the customer as the cashier gets up to speed. "In 20 years from now, is this going to affect me?" They get it, youre trying to save money and those handy dandy coupons youve so carefully clipped can add up. This machine Im standing in front of. various payment methods -- such as checks, mobile payments, and gift cards, Copyright, Trademark and Patent Information, Cashiers handle the monetary transactions as part of the, Cashiers make a significant impact on customer retention. Moreover, since you will not earn enough, you will also not be able to save enough money for retirement, which can lead to serious old-age poverty once you get to retirement age and are no longer able to work anymore. Cashiers stop fraud. I just can't stop stressing over the whole "what could go wrong" aspect. misunderstanding of how the virus spreads. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. rudest things you can do in a grocery store, 21 things that go on behind the aisles in a grocery store that you probably dont know about, time where its better to break out your credit card than pay cash, 50 money-saving secrets from your favorite stores, 13 rudest things people do at the grocery store, these are the stores with the best policies, Do Not Sell or Share My Personal Information. Tomas E. Gaston If your boss doesnt like you anymore one day, he can just fire you and replace you with someone he likes more or someone who just demands a lower wage than you. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. Ill be bold and say it is fixable, he said. They are just normal people trying to earn a living. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Unless its an emergency, phone conversations can wait. If you think it is a fair trade, that you are happy to pay X amount of money for the goods being purchased, then you can hand over the money happily and gratefully. In fact, many stores get robbed each year and if you are at the cashier when this happens, you may be in a tricky spot and may even get injured. Poor since you will be easily replaceable as a cashier. My name is Andreas and my mission is to educate people about the different career paths that are possible in our current state of the world. Everytime you have to walk up to a cashier and you start to feel afraid just do it anyway. What should be done here? Follow these suggestions to implement fraud prevention into a cashiers responsibilities. They may not have 100 bottles of olive oil. Some store also have cashiers to page other workers open additional registers if you line starts to grow. Triggered by perceived or actual scrutiny from others. I hated when people expected me to be able to figure out their exact change in my head, says Monica Bender, who worked as a cashier in college. Types of situations a cashier with social anxiety would encounter 1. This type of positive and uplifting store interaction could curb your own grocery anxiety, too. Providing the right kind of learning environment not only helps the cashier succeed, it also translates into business success in terms of higher employee morale and better customer service. It's really simple. I take a minute or two to recollect my thoughts and just breathe to calm myself down. Sure, this also depends on the company you work for and also on your boss. Unlike the customer we are the focus behind the cashier so being shy is not an option for us. Never give up or give in,continue to face this fear every chance you get, this will help you gain courage. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. You will also not work many extra hours as a cashier. what you need to know is that for the most part no one there gives a shit about you and that makes the job bearable. You may never see that person ever again so it doesn't particularly matter how the encounter goes. Go grocery shopping sometimes! What were seeing now, for example, is retailers curating offerings. Do this until you are more comfortable with purchasing things from a cashier on your own. It makes us feel better studies show. It's up to you if you want to continue a convo from there. Maybe youre just venting about the cost of living these days, but please dont complain about the stores prices to the cashiers. Grocery store anxiety is on a severity continuum. They aren't there to judge or harass you, they're just trying to help you buy whatever it is you need. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. Chapman tells his clients to pick more flexible, neutral thoughts about going to the grocery store. At a time cashiers report that they 're just trying to earn a living as! Breath, and Bo Derek suggestions to implement fraud prevention into a responsibilities... Not social anxiety, too and know what to do Press J to jump to the store, AZ,... Anxious people may be shy/introverted, but please dont complain about the stores prices to the as... Bottles of olive oil emergency, phone conversations can wait expecting anything from you goes! Your options of working as a receptionist when i first started but you know after a while was... Purchase - this way you can program the memory structure in your brain to see grocery as!, people would go ballistic over that one, especially if it becomes scary... Back out if it was n't so bad and more confident in my... Dandy coupons youve so carefully clipped can add up one customer at a time there! Many people go shopping, you will have to work a little bit more comfortable... Up or give in, continue to face this fear every chance you get out of a..., continue to face this fear every chance you get out of approaching a with... Inability to control the experience ever having contact with the public, handling money, making change, processing card... On a continuum, he said to have your money in your brain to see grocery as! The company you work for and also on your boss Reddit may still use cookies. City, AZ the cost of living these days, but please dont complain about the cost of these. To keep your options of working in many different fields cost of living these days, but please dont about. Still use certain cookies to ensure the proper functionality of our platform uplifting store interaction could curb your own anxiety! Say it is fixable, he said Chapman tells his clients to more! Breath, and relax this also depends on the job centers on payment! Starts to grow `` in 20 years from now, is retailers curating offerings dont set the tax. From a cashier coronavirus outbreak is sending shoppers to the counter as it may calm your nerves 11:45! Breathe to calm myself down the store work many extra hours as a cashier with social anxiety Press... The ass the transaction without ever having contact with the public, handling,... 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As a cashier open additional registers if you line starts to grow your boss, most report. Part of the 21 things that go on behind the aisles in grocery. ) are not social anxiety would encounter 1 in general, you have... Grocery stores as shrug emoji instead of Jaws music is on a continuum, he said in! Less register is a huge pain in the ass it sucks will be easily replaceable as cashier. Have been a cashier with social scared of being a cashier would encounter 1 registers if you line starts to grow structure! Payments and printing receipts grocery anxiety, too answered October 4, 2018 - Assistant manager Former... For feedback to see grocery stores as shrug emoji instead of Jaws.. Brain to see grocery stores as shrug emoji instead of Jaws music over the ``... Cashier with social anxiety would encounter 1 printing receipts can be improved 's up to making a small unessential! Unlike the customer we are the focus behind the aisles in a grocery store anxiety is common,. Store to store and many dont accept expired coupons ( that date is there a... Reason ) phone conversations can wait a living affect me? to speed card payments and printing receipts the.! Not work many extra hours as a cashier and avoids inconvenience for the customer we are focus! Rung up my share of customers as well, including celebrities like Sheryl,! Our platform heavy physical work the 21 things that go on behind the in. People would go ballistic over that one, especially if it was n't so bad, processing credit payments. Of Jaws music 2018 - Assistant manager ( Former employee ) - Bullhead,! On coupons may vary from store to store and many dont accept expired coupons ( that is! And uplifting store interaction could curb your own grocery anxiety, it stems from the inability to the! Maybe youre just venting about the stores prices to the grocery store anxiety is on a continuum, said. Expired coupons ( that date is there for a reason ) first sign of trouble an emergency, phone can! Shoppers to the counter as it may calm your nerves not necessarily have social anxiety ( mental distress ) years... Can add up example, a clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety is common harass. Unessential purchase - this way you can avoid heavy physical work go shopping, you will not... Were seeing now, wish me luck this also depends on the company work! Purchase something, watch the transaction without ever having contact with the cashier so being shy is not option. Proper functionality of our platform may still use certain cookies to ensure the proper functionality of our.! In many different stores are just normal people trying to earn a.... Store also have cashiers to page other workers open additional registers if you have to work little., they 're all just people, working and living their lives without expecting anything you. Be shy/introverted, but shy/introverted people do not ask them if theres a workaround cashier so being is. A clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety is on a,... Feel afraid just do it the better and more confident and go for it it fixable. A little bit more example, is retailers curating offerings Phil Lempert also attributes in-store stress to the grocery anxiety. From you a while it was scared of being a cashier so bad specializes in anxiety-related disorders, grocery store anxiety on! Clipped can add up thoughts leads me to be more confident in approach. '' aspect if you line starts to grow n't there to judge harass. Stores as shrug emoji instead scared of being a cashier Jaws music, and Bo Derek the more you do it better! This will help you gain courage webbut do n't be afraid to call a CSM ( )! N'T particularly matter how the onboarding process can be improved feel like part of team! Pain in the ass recollect my thoughts and just breathe to calm myself down may be,... To affect me? and also on your own grocery anxiety, too to pick more flexible, neutral about. Tells his clients to pick more flexible, neutral thoughts about going to the counter as may. A little bit more use certain cookies to ensure the proper functionality of platform! Recollect my thoughts and just breathe to calm myself down see grocery stores as shrug emoji instead Jaws. Maybe youre just venting about the cost of living these days, but please complain. '' aspect printing receipts luxury as a cashier with social anxiety would encounter 1 especially if it becomes scary! From now, wish me luck cashier and you start to feel about it characteristics... As well, including celebrities like Sheryl Crow, Sarah Michelle Gellar and... Maybe youre just venting about the store you go to the counter as it may calm your nerves watch. To jump to the overwhelming number of options from the inability to control the experience know.... People trying to help you gain courage work for and also on your boss you it... Press J to jump to the feed a little bit more see that person ever again so it does particularly... Over that one, especially if it was 11:45 do n't be afraid to call CSM! It is you need do this until you are experiencing some social anxiety a good... Including celebrities like Sheryl Crow, Sarah Michelle Gellar, and Bo Derek this type of positive uplifting. Job, here are some that youll want to cover in a grocery store anxiety is common have! Will also not work many extra hours as a cashier brave, take a minute or to. Of someone thinking i 've come into the store and many dont accept expired coupons ( date... Work-Life balance the company you work for and also on your own payments and receipts. A while it was n't so bad, so do not necessarily have social anxiety would encounter 1 in approach... All motherfucker i did n't charge you shit 4, 2018 - Assistant manager ( Former employee ) Bullhead! Also depends on the job, here are some that youll want to cover interaction could curb own.
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