Lihue Airport (LIH) Really bad service at pickup. Neighbors of the Ahuawa property said they also complained to Turo and the leasing company about the renters. He said one thing to know is that Hawaii law requires taxes and a rental car surcharge to be collected on every vehicle. Here is the overnight parking rate for 10 popular hotels in Waikiki. Notify me of follow-up comments by email. "(Honolulu) Council Chair Waters had received complaints about it and they reported it to the Department of Planning and Permitting, and they assured the councilmans office that theyre going to do an investigation," said Waialae-Kahala Board Chair Rich Turbin. Lately, some of Sign me up for Hawaii Travel News! Also, know that some airports and other localities may not like you using their property to pick up your rental. I got a remarkable 44 miles per gallon, which was great since gas was more than $4.25 a gallon in Hawaii. Airport officials have ticketed some operators in Honolulu and Maui. Description. The Conversation spoke to a national timeshare expert about a generational trend. Overall a good place to rent from. Originally from Guam, she spent more than 30 years at KITV, covering beats from government to education. One of the major benefits of Turo is the price and simplicity of car rental insurance. Kalaeloa Airport (JRF) You never know when you might see something on the roadside that you want to stop at such as a food truck or art gallery. I just returned from Hawaii and survived the car rental "apocalypse" with the help of a startup car-sharing service called Turo. Ive got 2 trips under my belt, both at HNL. 1400 mi. Choy said owners should also check with their insurance agent or attorney before posting their vehicle on Turo because its important to know what their liability would be if a renter damages the vehicle or private property. Staff was great at both pickup and drop off! An hour to get the car. So chances are if you want to see some of these popular destinations, youre going to want to venture outside of the Waikiki area. So you may need to look into buying coverage for the car which can increase your cost anywhere from $20 a day to $70. Upon pick up the customer service was terrible, the lady at Sixt tried to make it out as if she was being helpful when in actual fact she wasnt. To expedite your exit, please have your ticket, cash or credit card ready. When youre booking your first Compare the cost in points or miles to cash, and see which option is best. Here are some delivery fees from a Waikiki hotel. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Ellison Onizuka Kona International Airport (KOA) Maybe one day you wanted to go to the Kualoa Ranch and the next day you wanted to go to the Dole Plantation. I tried to find cars for both Kauai and Maui and everything was sold out. Thats without factoring in the tip which would probably bring those totals to around $116 and $213, respectively. Hana Airport (HNM) With Turo, you will be charged a $50 per day Young Driver Fee and you will not be allowed to drive a car worth more than $20k. Cheers from Portland - b. The Hawaii Department of Transportation recommends getting dropped off for the next few months. WebCar rental at Honolulu Airport Complete the search form below to find cheap car rentals at Honolulu Airport Search for rental cars Rental Location Return car to the same location Pick-up Date: Tuesday Time: Drop Off: Thursday Time: Driver aged 30 65? Choy told The Conversation that his department is stepping up how it monitors the industry, through data collection and site visits. If your airline lands at the overseas terminal (Terminal 2), cross the street to the parking garage structure after exiting baggage claims E, F, G, or H and head over to the company counters on the ground floor. Of course Hawaii the aloha state. That certainly added some stress to the pickup process that is unlike anything I've ever experienced. WebIf our Turo host doesn't show up the day-of our booking, are we royally screwed or do you think I could snag a "walk-in" car reservation last minute? As a pilot, Im screwed if that ends up on my record in any way, shape, or form. The car was much bigger than I was expecting, but it was spotless when I picked it up. Should stick to size reserved. Learn more. This seems to be more common with cheaper vehicles so its not always easy to find a super cheap one day rental. Visit TPGs Hawaii destination hub for more stories about getting to the islands, staying on the islands and what to do while youre there. Drove fine. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. We were ripped off, it was a terrible experience. Hawaii Public Radio | Terms apply to the offers listed on this page. Priceline wouldnt let me cancel the reservation because the reservation was only the one day. WebUp to 25 miles. Lou Bertuca, the head of government relations for Turo, told The Associated Press rental car companies don't pay sales taxes on vehicles they purchase in most states, creating what he called a front-end sales-tax loophole. In Hawaii, Bertuca claimed the companies must pay a 0.5% tax on vehicle purchases, which is significantly less than the more than 4% general excise tax plus paid by Hawaii retail car buyers. We really hope the company operators themselves try using Economy Rent A Car and experience how terrible it is as so many reviewers have mentioned. The companies include Avis, National, Hertz, Budget, SIXT, and Enterprise, with the first five having offices at Terminal 2's ground parking area and the last one 5min away on Aolele Street. Compare that to the cost of renting a cheap car from Turo for the second day, which would be ~$143 and the Jeep Wrangler at ~$218. We may receive compensation when you click on links to those products. That included a rate of $200 a day, $129 for insurance ($32.40 a day), a $15 "trip fee," a $25 "delivery fee" and $6.02 in sales tax. These cookies ensure basic functionalities and security features of the website, anonymously. Enterprise also has self-service kiosks that smoothen the rental experience, while National has an After Hours Return service to make the vehicle drop-off simple. Aye this is the type of advice I need, I don't want to let this easy paycheck go. First mini van they gave me didnt have fold down seats. Huge Choice. Clean smoke free car more than one agent checking customers. I was told that even though I had a pick up time, it was going to be about an hour wait. My main concern is them now keeping tabs on me if they see my vehicle at the airport, its very unique. Enrollment required. They said they are monitoring the situation closely and considering changing some administrative rules. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Even with coverage from my car insurance company there could be uncovered costs. they may need to add HNL to that list or the airport was in error giving you the fine. It was my first time driving a hybrid vehicle. The cost of renting a car from Turo varies widely based on the make of the car, your location, and other factors; the cost of our borrowed Toyota Prius in the summer of 2021 was $95 per day. We decided to price out four different types of vehicles. WebTo book a car on Turo, you must create a Turo account, be 18 years old or older with a valid drivers license, and get approved to drive on Turo. I had reserved a rental only for the day so I had to take a taxi to get to where I needed to be. "In the future, we will have an initiative on a ridesharing type of operation," he said. Their "standard plan" is 40% of the trip price with minimum liability and primary coverage for your car, and the "minimum plan" is 15%-25% of the trip price and covers "minimum" liability insurance and just $3,000 in primary coverage. Necessary cookies are absolutely essential for the website to function properly. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. But grateful for the service, thank you! Plus, if we suspect a vehicle and we get a license plate number, we call it in to Turo, and if its one of theirs, they will issue a warning to the owner of the vehicle, Iona continued, and if they fail to cease and desist, that vehicle and owner is removed from the Turo system for non-compliance.. Among the Economy, the most popular model is Chevrolet Spark. Everybody's trying to make a little extra money," Choy said. The price went up 200$ after prepayment without extra insurance! Turo car rental is a peer-to-peer car rental service essentially Airbnb for cars. Required fields are marked *. Seldom travelers may not get enough value to warrant the cost. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Went back to counter ang was given another vehicle no problem. Burbank. I forgot to record how many miles I drove, but it was a lot less than the included 800 miles that came with the rental, even with my partial drive of the curvy and sometimes one-lane Road to Hana. The long wait was not unique to the day I picked up because when I returned the following day to drop off the car the lines were just as long. Do not leave it on the dashboard of your car. This cookie is set by GDPR Cookie Consent plugin. This was so helpful! Very efficient, little wait to pick up. We werent informed of this when booking, and the sixt agent said they could do nothing about this and that it was Kayaks fault and we had to pay more money. $75. Below, Ill take a look at the comparative cost between Uber and Turo when utilizing them in Hawaii and specifically in the Honolulu/Waikiki area. Our points-obsessed staff uses a plethora of credit cards on a daily basis. WebHonolulu Airportis Hyundai Accent, with prices starting from $76.34per day. These vehicles stop in designated locations outside of baggage claim areas along the center median, and the rides run every 7-10min. Apparently, the airport has been cracking down on Turo and stalking customers. Complaints about tourists picking up peer-to-peer car rentals in local neighborhoods have the state Department of Taxation taking note. I paid $895.62 for my four-day rental in Maui. More recently, when there was a huge backlog of cars not having a space to park, people started to discover Turo, which eventually led to enforcement. A total of 1,800 spaces are available in the International Garage. However, tax department investigators recently checked out the residence on Ahuawa Loop around the same time. Pickup was atrociously long. This Toyota Camry is a fuel efficient and safe ride. Free cancellations on most bookings Big Brands. The whole process was quick and easy! "If you do rent your car through a platform, the platform becomes the lessor and they have to pay the 4% (tax) and the daily rental vehicle surcharge," he said. Took an hour. The self parking price is on the left and valet is on the right if available. So altogether we waited 2 hours 45 minutes. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Your email address will not be published. The National Read Across America Day takes place every year on March 2, Geisels birthday. There was lots of availability, but it was also very expensive. The Terminal 2 Parking Garage is located directly across from Terminal 2. And because some hosts will offer a discount when you rent for multiple days, weve provided a price for a three day rental below: Note: Some Turo vehicles have minimums that require you to rent them for two or more days. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Lou Bertuca, the head of government relations for Turo, told The Associated Press rental car companies don't pay sales taxes on vehicles they purchase in most states, creating what he called a front-end sales-tax loophole. In Hawaii, Bertuca said the companies must pay a 0.5% tax on vehicle purchases, which is significantly less than the more than 4% general excise tax plus paid by Hawaii retail car buyers. The honolulu airport budget seemed to have minimal cars available. So wasnt very pleased with this false advertising. Car had smoke smell that cleared out the end of the week. Lanai Airport (LNY) Unlike rental cars, there's plenty of availability, with prices beginning as low as $55 per day (not including insurance and fees). This website uses cookies to improve your experience while you navigate through the website. WebAirports listed below have agreements with Turo that include specific guidelines for vehicle pickups and returns If the airport yoursquore interested in Getting to the Dole Plantation is a more expensive Uber ride coming out to $113.51 for UberX and $210 for UberXL. Turo vehicles no longer park in the main airport parking, said Charlie Iona, a district contract security manager for Allied Universal. The staff member was efficient and kind. Prices have definitely come down since I booked but be aware that when you search by price, you'll often get vehicles that no one has rented yet. And if you have a party of five or more renting a car through Turo can be significantly cheaper than UberXL. Unfortunately, Turo doesnt have a lot of airline partners like some of the traditional car rental companies, so theres not a ton of opportunity to double-dip. Long lines at check in, waited till next day to get car. Please view our advertising policy page for more information. Turo, formerly Relay Rides, is a peer-to-peer car sharing company that started in San Francisco, California in 2009. It already has such arrangements with airports in Denver and Tampa, he said. Once I got out of the airport parking lot unscathed, I pulled over to take pictures of the vehicle inside and out to make sure that there was no damage when I picked it up. Now Turo is no longer permitted to park cars on airport property. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I cant seem to find any official rule that states this. Motorcycle Parking$1.00 for two hours and $5.00 maximum per day via payment box; $50.00 monthly. Youll notice that the Turo delivery fees for the airport are pretty close to the round-trip airport pick-up and drop-off costs for UberX. He messaged me early and often and was quick to answer all my questions. One really cool thing about using Turo in Hawaii is that they offer special packages that can make your life easier. "Peer-to-peer cars, I don't know if it's going to be the next big thing, but it's going to be a thing and we just want to make sure that if you're renting your car that you're being really, really fair with any commercial car rental operation.". Webaccording to turo's website, Logan Airport in Boston is the only one with restrictions. I had planned on meeting both of these renters at our agreed upon time but they both happened to miss their flights so I wasn't going to wait around. Both work well. An alternative on drop off when you don't have another driver is to have them meet at the same off location spot and you drive the car to drop them off. $50.00. Are you planning a trip to Hawaii and not sure if you should go with Uber or Turo and what the price difference might be? He told me about the bumps in the road to renting his car but said it had been a lucrative side business for him and his family. Only when asked the shuttle driver explained "tips" in an understandable manner without putting pressure or guilt on us. It turned out I had nothing to worry about aside from a little trouble finding the car in the airport parking lot. The DPP did not provide exact information on the number of complaints but said it has received complaints from Ewa, Kalihi and Salt Lake. Turo charges drivers under 25 up to $15 a day (or 30% of the entire trip price), so it's generally a far better option for younger drivers. Best rates found by KAYAK users in the past hours. Damage was not clear in the photos when we picked up the car. Related: How to never pay full price for a rental car. One thing to know, he said, is that Hawaii law requires taxes and a rental car surcharge to be collected on every vehicle. It handled really well on the roads in Hawaii, including the treacherous Road to Hana. Kawaihapai Airfield (HDH) Should Maui Visitors Be Subject To $1,000 Fine For This? 1st time with Turo and Richard made this trip much simpler and faster than the car rental companies. Smooth and highly recommend for anyone who wants to rent a car in Honolulu. Car is good and clean. First time using Turo to rent a car and Im not sure Ill use the traditional car Airport officials have ticketed some operators in Honolulu and Maui. Many credit cards offer rental car coverage, but Turo is not a traditional car rental company. Some upholstery stains. Cunningham remembers a similar situation happening a handful of years ago when rideshare started to become popular in Hawaii. 2 checkins with the key in a magnetic lockbox under the car and I told them how to find the car. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. 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This cookie is set by GDPR cookie Consent plugin of a startup car-sharing called... Guilt on us only one with restrictions when youre booking your first Compare the.. If available round-trip airport pick-up and drop-off costs for UberX and valet is on the dashboard of car. Recently checked out the end of the major benefits of Turo is no longer permitted to cars... Months of card Membership uses a plethora of credit cards on a daily basis the national Read Across America takes... Timeshare expert about a generational trend want to let this easy paycheck go full price for rental... Who wants to rent a car in the future, we will have an on... Consent plugin next few months website are from credit card offers that appear on the dashboard of your.! Company there could be uncovered costs webaccording to Turo 's website, Logan airport in Boston is overnight... Shape, or form the rides run every 7-10min they also complained to Turo stalking!