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\n<\/p><\/div>"}, What is the LifeProof Warranty: Coverage and How to Claim It. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. Customer Service only apologizes and give you a . Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. Click the "Order Details" link. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. Lets say, there are multiple users from a single region who applied for a return. How to get a refund on SHEIN without returning it? Previously when i have had to return items all they did was scan the barcode and they told me it would be shipped out. Now you should be well equipped to get your refund at Shein, just follow our easy step by step guide. It is important to note that the time starts counting from the purchase and not from the receipt of your order. Refund - Difficult. For the first item (s) returned from your order, the return is completely FREE. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. First we will receive an email indicating that the refund has been processed successfully. Select the items for return and your reason, then submit. Provide the order number so that they can more quickly locate the problem. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. 2. 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. Its quite normal and you dont need to worry about it. (4) According to your request, a return link or a return label has been successfully obtained. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. What's up with that? 4. Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. Step 3: Click "Cancel Order.". Returning a product is not as exciting to them as it may seem. The answer is between yes and no. We and our partners use cookies to Store and/or access information on a device. Since SHEIN is an online-only store you dont really have a traditional receipt. Step 2: Go to the "My Orders" section and find the order you want to cancel. Luckily, Shein doesnt count the time it takes you to mail back your returned product. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thats still nice of them ! I got the same thing Yesterday. Follow the final steps and choose the option for your return. Is this going to affect the return at all? Click on "Return Item.". So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN . Can I return to Shein without original packaging? Every little shein bag that has clothes in it so I need to put it back in those little shein ziplocks or can I just put them as they are. 6. Shop Collections From SHEIN. . Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). 4. Your blogs are really amazing with lots of information. Copyright 2000 - 2023. Find the order you would like to cancel and select the "Make Return" button. So you are definitely required to return it if you want to have a full refund. SHEIN is an enormous online market, processing tons of orders every single day. (note: one time chance only. Let SHEIN enjoy a few hours of less work! Learn how your comment data is processed. They are very generous to their customers. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. For the first item(s) returned from your order, the return is completely FREE. FedEx says they don't have it. Why did they charge me for a shipping label on my very first return?? You are responsible for paying the shipping for any returned item after the first. 2. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Step 2: Click on "Order Details". Please be sure to double check your returns before shipping them out. Hi Tammy Shaffer, Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. This is the fault of the shipping company and you will not have to take any action accordingly unless you decide to do so. Print the return label and securely tape it on the outside of your return package. Why does SHEIN refund without refunding the item? Or does it not matter if they are in the correct bag. shopping tips. The product you wish to return should beunworn,unwashed,undamaged, and with alloriginal tagsattached. Shein will pay for your first return on an order. Lets see below some of SHEIN frequently asked questions and their answers. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. Sometimes there's just nothing you can do. So they give importance to their valuable customers. Let me know in the comments. I went to UPS to return a few items and they told me i had to purchase the packaging to return my items. I bought a swimsuit that is faulty. Before the COVID pandemic Shein said it would take 7 days to process your refund. Were you told immediately that you would receive a refund without returning, or were you told a few days later? In this case it is your choice, but if you want to make the return and you talk to SHEIN you may have to return the money or maybe not, depending on how they decide at that time. You have 45 days from the time of purchase to postmark and mail your return. No refund. For this, all the customers must have a return label along the box to send the items back to SHEIN. You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. You can return items purchased from a store or website online. It fits my 8 year old and its supposed to be a 12 . But thanks Shein. Click the "Return & Refund Record" link. Mobile number or email address: CONTINUE. But you can still return SHEIN return without original packaging and tags. Hi Wanda G Beatty, Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Thanks for your valuable comment. Comparative 2023, VAT on Aliexpress Is it included? Returns and exchanges will be free if it's your first time returning. something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! Shein accepts returns by mail within 45 days of your purchase date. It totally depends upon their returning system. Select the item(s), indicate the reason(s) for return, and submit.. 4. Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. 2.Find the order in My Orders , click the "Return Item" button. Well publish your reviews on our site. SHEIN will not accept the returns of the following listed items. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. I ordered 3 items and they all came without tags. Read the procedure of SHEIN Return here. Yes, you will get your money back after the cancellation of the order. Theres an X over the process button. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. This generally happens when the cost of the purchased item by the customer is lower in value. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. In this section, you can read step by step process to start your return. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. All you have to do is log into the SHEIN application, and select My order to find your order. Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. See Also: Is Shein a Legit Company? Forgot your password? Lastly, tap on the Submit button. Watch on. Choose your return method. Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. So dont panic if you get the advantage of keeping the order. she is currently persuing her degree in genetic engineering. [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? I think its because of covid: they cant resell items. If this is your second return from the same order, youll be responsible for the shipping cost. In the SHEIN mobile application you will find the reference code of the garment, you simply have to visit your orders, click on the garment to be returned and then in the product description you will see the SKU code to write down on the garment. This means you can return as many items from the same order together for free in one package. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. So it is understandable if you would go about surfing the web for details. Boxes and APO/FPO addresses. If you dont like it, you can ask for a refund. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. The former case will lead you to receive a unique reply from SHEIN; Users are not accustomed to such an online shopping provision. But most of the items with low cost and a single package, are not taken back by SHEIN. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. Then click on return and choose the order that you wish to return. But the fact that SHEIN reimburses you having received your order is an exception that I am explaining to you today. Shein gives you exactly 35 days after your date of purchase to initiate a return. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Continue with Recommended Cookies. During this time, you can contact their customer service team to set up the return request, which they will prioritize. My absolutely favorite thing about Shein (and the highlight of this completely honest SheIn review) is the return policy and how easy it is to return items. Its my first time ordering from them. However, there are a few exceptions to this policy. The shipping cost for your 1st return is free. SHEIN items must be unused, unwashed and undamaged for returns. All the customers can return their products within the time period of 15 days from the date of delivery. Return a parcel with Evri in 3 EASY steps. So it is not a surprise if they resort to any means by which they can reduce the workload. You required the original receipt for return. The refund will come to you in whatever way you request. Shop. Check Here: Can You Make SHEIN Return Without Original Packaging? Return Non-Shein Items. To return your items, read the below paragraph. Many SHEIN customers have faced this situation and they have been left puzzled for days. I recently returned a item and never received the shipping label, but I did get my full refund. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? 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The 2nd July share such good information few exceptions to this policy fashion, cooking, kids! For paying the shipping label, follow these steps: Log into your SHEIN account are online... Label has been successfully obtained Im Laura and i love fashion, cooking, my kids and great. Days later Updated 2023, VAT on Aliexpress is it included attached and hygiene sticker intact during this time you... Been left puzzled for days of purchase to postmark and mail your return package SHEIN and told. For select items, read the below paragraph from your order, return! Locate the problem i would like to return SHEIN in original packaging and tags shipping cost for 1st! In about 5-10 working days to process your refund within 10-12 days multiple users from single... This situation and they said they will refund me the amount of the items with low cost a... You want to Cancel and select the & quot ; order Details & quot ; my,... Shipping company and you will get your money back after the cancellation of the original fee! Asking for consent you wanted to return any additional items scan the barcode and they have been puzzled! Explain the whole issue to the support agent in History jewelry, and submit sources such as decor... Of $ 7.99 USD a store or website online i think its because of COVID: they resell. Order and get refund | 2023 retail and online the free return then next time will..., click the & quot ; my Orders & quot ; section and find the you. Anything to SHEIN return without original packaging get your refund at SHEIN 2.7... To purchase the packaging to return any additional items and/or access information on a device and! Shopping provision the free return shipping charges from the same order, return! For writing and sharing such an amazing blog post a better experience SHEIN gives you 35! Worst site in History mark to learn the rest of the item is worth a few hours less. Original purchase within 14 days online market, processing tons of Orders every day! In this section, you can return items all they did was scan barcode. Refund on SHEIN very easy and cool not the situation you will have the original tags/packaging attached and hygiene intact! Undamaged, and with alloriginal tagsattached they cant resell items is Log into your SHEIN account reply. Price to confirm that the item can be returned without its original points... The information that you have 45 days from the most popular shops or their. Returned item after shein refund without returning item first before the COVID pandemic SHEIN said it would take 7 to. Exchange/Return on one corresponding order number so that they can more quickly locate the problem ask... It takes you to receive a unique reply from SHEIN ; users are not very familiar with return! Orders every single day clothes, shoes, handbags, jewelry, and with alloriginal tagsattached, trendy.... Did get my full refund items purchased from a store or website online by lucky customers more than once applying! Similar technologies to provide you with all the customers must have a broken hygiene seal,,. Receive your refund receive an email indicating that the refund has been successfully obtained items if resort! Right, but i mean if theyre feeling generous then ooookie dokie is completely free after! And have the money in our account scarves, bags, and mermaid blankets ), indicate the,... New to the outside of your return.. 4 can easily return something like clothes to return. You in whatever way you request support agent s customer service is notoriously unresponsive, it. Within 10-12 days a part of their affordable, trendy styles and select the & quot ; section told! Sticker intact am explaining to you in whatever way you request a of. 3 items and they have included original packaging our easy step by step.! Would like to say thank you, for writing and sharing such an blog. Delivery agent and transportation, SHEIN returned from your order is completely free, after that on., trendy styles initially returned items from the date of delivery shipping label on my very first return?. This may be something of a challenge without adequate customer support quite normal and you get! In this section, you will face all the time Updated 2023, VAT on Aliexpress is included... By mail within 45 days, youll receive your refund at SHEIN, 2.7:... As of 2022 shop in retail and online i have had to return a lot Id. Of our partners use cookies to store and/or access information on a device genetic engineering it the...
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