If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are also now using this switch during install USELWFDRIVER=1 which has resolved these issues. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. component in our notifications to you. This is the fifth computer where it randomly decides to make a connection after weeks of not connecting. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Global Internet Threat Insights A graphical representation of the movement of global threats, showing countries of origin, target destinations, and threat types. Would appreciate help from Zscaler engineers working in China. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -In caseslike above if the Node is impacted and Zscaler is investigating the issue the best possible workaround is to divert the traffic to secondary nearestDatacentervia PAC file or GRE or IPSEC Tunnel as per deployment. We are investigating periods of slowness and/or increased latency. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. For additional information please reach out to Zscaler Support referencing this incident, status changes Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Mumbai VI: User Authentication Issue, Asia - New Delhi I: User Authentication Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, and Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue. there is some other serious customer-impacting event underway. Anyone have any experience using Zscaler app 2.1.0.190 (212223) with Mojave and/or Catalina? In order for Zscaler Client Connector to identify one of your organization's trusted networks, you must define conditions for that network as criteria that Zscaler Client Connector uses for verification. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Private Access modules. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Let me add one: Website if works at your end and not at customer end this would be mean Zscaler is the cause of the Problem. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 4) Click Zscaler management portal: For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. more. Stay informed of vendor outages and reduce ticket volume, One status page for all your infrastructure providers, Features designed specifically for the needs of K12, From start up to enterprise and everything in between, Special plans and discounts for K12 and higher ed. across 455 components For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 1.Take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps hunt for threats across the network, or cut off access. I can't seem to find a fix to open my network to communicate. Weve had these issues with the drivers getting corrupt and the only fix is to uninstall and manually remove all the old driver entries. Refunds. Take wireshark capture with and without Zscaler.Look at the captures for the URL domains. Follow the recent outages and downtime for Zscaler Cloud in the table below. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. It gives a certificate error for Entrust.net Secure Server Certification Authority. Wed need to pull and analyse the App logs to go a level deeper, this is best done via Zscaler Support. I used his account and tested outside of China such as Singapore, I am able to login and see Okta page quickly. Zscaler Cloud does not publish a feed of proactive maintenance events on their Mobility has raised business productivity, but it's. brought its share of issues, as well. Can you make sure that he has connectivity to the required endpoints when this is failing? We are investigating periods of slowness and/or increased latency. Zscaler Cloud Security: My IP Address The request received from you didn't come from a Zscaler IP therefore you are not going through the Zscaler proxy service. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. tcp.analysis.retransmission(to find slowness), Please create some more articles on how zscaler authenticate users , deployment scenarios etc, Hey Krishna ,I will add those articles shortly.Meanwhile you can browse to as a start help.zscaler.com as it has articles explaining these concepts. 95.2 B. will occur. Apple disclaims any and all liability for the acts, For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). Zscaler provides transparency around service availability and changes to our customers. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. As China worked differently than other regions, so that why connection is on and off dropping. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Save my name, email, and website in this browser for the next time I comment. Zscaler Cloud posts separate notifications for planned maintenance For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. You can also try Tweeting at them via The logs say it is a certificate error, but after updating the certs the logs say are expired the app will still give the same error. Need some help and clarifications here. Mar 01, 22 (Updated: Sep 18, 22) Strangely this behavior is with a better vodafone network connection 30+ Mbps Is there a way to check? But it doesn't deliver SD-WAN or converge internet access and WAN security, leaving it with only part of a SASE platform. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For example, when first or subsequent login might face this error. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Now using this switch during install USELWFDRIVER=1 which has resolved these issues the! Of China such as Singapore, i am able to login and see page... 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