No. Taxes or other fees may apply. 5. Sam's Club Auto Buying Program, Powered by TrueCar, Price differences and price matching clubs, Request a new Sam's Club Consumer Credit Card. We do this through Sam's Club's 100% Membership Satisfaction Guarantee and 100% Merchandise Satisfaction Guarantee programs ("Guarantee Programs") available exclusively to current active members only. For Delivery orders that are delivered to you, title to the goods purchased by you and the related risk of loss on these items passes to you upon delivery of the items to the carrier. Have More Control in the Importing Process. Unless otherwise noted, prices for Products on the Site do not include shipping costs or applicable taxes. This agreement does not in any way alter your ability to bring concerns to the attention of Sam's Club Customer Service at 888-746-7726, or visiting http://help.samsclub.com/app/ask. Members may cancel enrollment in the Auto-renew Program at any time online through the Site, in Clubs, or by calling 1-888-746-7726. Subject to your compliance with these Terms, and solely for so long as you are permitted by Sam's Club, you may access, view, download, and print the Contents for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark, or other proprietary designations contained on all Contents; (2) do not modify or alter the Contents in any way except as expressly permitted; and (3) do not provide or make available the Contents to any third party in a commercial manner. Sam's Club offers free tire repair as a member benefit regardless of where the tire was purchased. Be a current resident of the United States or the District of Columbia. The Site and all materials, including images, illustrations, designs, icons, photographs, video clips, software and written and other materials that are part of this site (collectively, the "Contents") may be subject to copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Sam's Club, one of its affiliates, or by third parties who have licensed their materials to SamsClub.com and may be protected by U.S. and international copyright laws. What if an item is missing from my online order? NOTE:The "ship to" address cannot be altered after the order has beenshipped. If the FAA is found not to apply to any portion of these Terms and Conditions, then the applicable laws of the State of Arkansas shall apply without regard to choice-of-law principles. Sam's Club reserves the right to inspect any container, backpack, briefcase or other bag of any person upon entering or leaving any Sam's Club location and to refuse entry to anyone at our discretion. Such kind of payment method is called 'Payment by Invoice' or 'Charge by Invoice'. Custom made RGP contact lenses and other custom prescription products are not eligible for return. Sam's Plus Members may obtain up to sixteen (16) additional Add-on Memberships for an additional fee. . Receipts: To ensure that you are charged correctly for the merchandise you have selected, Sam's Club may inspect or electronically scan your merchandise and electronic/phone or paper copy receipt(s) when you exit any Sam's Club location. same day delivery for a flat fee per month). Five Free Prescriptionson select medications. You acknowledge and agree that in order to utilize the Site and order the Products, You must be a Sams member with an active Sams membership. If legal action is necessary to collect any amount which You owe, then You will reimburse Sams for any and all expenses incurred in collecting such amount, including without limitation all legal fees, all costs and all disbursements. Overall, Sam's Club has a great return policy with a competitive edge over most similar wholesalers, retailers, and grocery stores. Some items may have restrictions that prevent shipment toAK, HI orCA. Benefits of Club & Plus Membership - Sam's Club, How to add or update cardholders on your membership, Sam's Club Tire & Battery Center Services, Supplemental Nutrition Assistance Program @ Sam's Club, Create a new Sam's Club Membership online, Optical Services, Eyewear Prescriptions & Contacts. Services (subscriptions, travel, etc.) For most products only standard shipping is available, but select items are shipped express: - Standard: 3-5 business days Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Simply place your order online at SamsClub.com or the Sams Club app, select a day and time that fits your schedule, and well do our best to have your items delivered at your selected day and time at the location you select when you place your order. Free shipping does not include delivery from Club locations. For most items, processing time is done electronically and usually completed in 1-2 business days for small parcel and 1-7 business days for largeritems that ship Freight. White glove service generally includes unpacking, removal/disposal of packing materials and transporting your order up or down a maximum of two flights of stairs. From there, you can also modify or update your payment method. In most scenarios, the answer is no. Notwithstanding this policy, any Ideas that are submitted or offered through the Site shall be and remain the exclusive property of Sam's Club and shall be treated as non-confidential information. You will be automatically charged for the third-party service subscription at the end of the free-trial period unless you cancel at least twenty-four (24) hours before the free-trial ends. In no event will the final price of the weighted item exceed the maximum price that was authorized at the time of order placement. For more details, see How to submit a bulk or volume purchase order. When you place your order online or on the mobile app, you will select the desired quantity of an item and be shown a maximum price that will be charged for the desired quantity of the respective item. You shall promptly notify Sams of the assertion, filing, or service of any Claim that is or may be covered by this indemnity, and shall immediately take such action as may be necessary or appropriate to protect the interests of Sams, its officers, directors, employees and agents. By participating in Delivery, you acknowledge that you have read these Delivery Terms and Conditions, understand them, and agree to be bound by them. Rx Savings Powered by America's Pharmacy: DISCOUNT ONLY NOT INSURANCE. When do I receive a notice to renew my Membership? Club Members/Guest Members/Add-ons/Plus Add-onswith an active membership and their guests may be eligible for free shipping on a limited assortment of items that are marked accordingly: however, most items will incur shipping costs. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. If we are unable to complete payment for your third-party service subscription with the payment method you selected to purchase your third-party service subscription (for example, because that payment method has expired or is otherwise unavailable), you agree that we may charge any other payment method stored in your SamsClub.com account until you select a new designated payment method. However, Sam's Club reserves the right to charge a restocking fee for cancelled orders. Sam's Club is not responsible for any data usage charges, service plans, fees, taxes or other charges related to your smartphone you may incur in connection with using the SNG App. Violations of system or network security may result in civil or criminal liability. Plus Add-ons are Club Members and do not receive "Free shipping for Plus". Does Sam's Clubship to APO / FPO addresses? What are the account password requirements? Not all items are eligible for Curbside Pickup. Boxes due to size constraints. Check for the limit indicator in each Instant Savings description. Add-on Members will only receivefree shipping on items denoted by "Free shipping". How do I make my online order tax exempt? Sam's Club Plus Members earn 2% in Sam's Cash on qualifying pre-tax purchases directly from Sam's Club made in clubs and through Curbside Pickup. How to register a Sam's Club Credit Card? Typically invoice to dealer and shipment occur at nearly the same time. If the FAA is found not to apply to any portion of Section X of these Terms, then the applicable laws of the State of Arkansas shall apply without regard to choice-of-law principles. Add-On Members to the Primary Membership account cannot access or redeem Sam's Cash loaded on the Primary Membership account. Please find below the most frequently asked questions about shipping with. Aftera Freightcarrier receives your order, they will contact you to set up a delivery time. Please contact the Sam's Club Bulk Order Team via email for inquiries regarding bulk orders: Are Drop Ship Resellers (multiple ship addresses) eligible for free shipping? To obtain tax-exempt purchasing privileges for online purchases, Members must register as Tax Exempt and be approved for Tax Exempt Status. For online purchases, Sam's Club accepts Sam's Club Credit, American Express, MasterCard, Visa, Discover, debit cards, prepaid credit cards, Sam's Club Credit Direct Accounts (if registered the account is registered online), digital wallet service -Visa Checkout, and Walmart and Sam's Club Gift/e-Gift Cards. Shipping cost for most items are based on size, weight, shipping method, and delivery address. Can I change my shipping address after ordering? NOTE:Do not pay the carrier/delivery agent any amount, if extra delivery services were not requested/provided. Continued participation in the Auto-renew Program after any changes to these Terms or changes to the Membership fee constitutes acceptance of the changes. Sam's Cash has no cash value until such time as the rewards are redeemed at a Sam's Club. The table below sets out the effects of various changes on monthly, quarterly and annual service subscriptions: An upgrade to your subscription will take effect immediately, and: If you downgrade your service subscription: If you change your billing interval from monthly to annual: If you change your billing interval from annual to monthly: If you change your Sam's Club membership level from Club to Plus: If you change your Sam's Club membership level from Plus to Club: The service subscription is canceled upon the next scheduled billing date. What is Sam's Club Instant Savings Program? Unfortunately, there is no option to further expedite delivery after placing an order. These Terms of Use ("Terms") govern your access to and use of the SamsClub.com site and Sam's Club Mobile Application (collectively, "Site") and Sam's Club Stores ("Clubs"). After you have created a Subscription Order, you can change, cancel, or skip your Subscription Order in My Subscription page. All damages must be submitted with photos to samsbulk@SamsClub.com within 72 hours after delivery for online purchases. Visit SamsClub.com/RxSavings to see the drug price, formulation, strength, and quantity available for Plus Members. If the Delivery order was prepaid, you will not be charged if the order is cancelled. The price, plus any applicable taxes, for each interval (e.g., each month) will be billed to the payment method selected by you on the subscriptions page of your SamsClub.com account, subject to Section III (Accepted Payment Methods) above. Aftera Freightcarrier receives your order, they will contact you to set up a delivery time. Learn more about. Without limitation, a printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The appeal shall be heard by a single arbitrator unless the parties agree to a multi-arbitrator appellate panel. Which products that I purchased have warranties? This can happen if you paid for one level of service but request another. For information related to returns or refunds, please visit: Satisfaction Guarantee. The following additional terms are incorporated by reference and govern your use of the Site and your Membership, as applicable: If you have any questions or comments, please contact us at http://help.samsclub.com/app/ask, by mail at 2101 SE Simple Savings Drive, Bentonville, AR 72716-0745, or by phone at 888-746-7726. The service subscription price change will take effect at your next billing date. If you do not add and select a new address, the order will be delivered to the default address. When do I receive a notice to renew my Membership? These Terms and Conditions ("Satisfaction Guarantee Terms and Conditions") explain the Guarantee Programs and set forth Sam's Club's return, exchange, and refund policies. 581. Please check order tracking for the latest updates. Cigarettes and Tobacco. The arbitrator shall not have the authority to commit errors of law or legal reasoning. Sam's Club is not responsible for the consequences of any Comment. If you believe that your work has been copied and is accessible on the site in a way that constitutes copyright infringement please see our DMCA Procedure (available at https://help.samsclub.com/app/answers/detail/a_id/250/~/copyright-infringement-policy)for instructions on how to contact us to report possible copyright infringement. number will be referenced throughout the transaction process by both the buyer and the seller. A party seeking arbitration of any dispute or claim subject to the Arbitration Agreement shall submit a copy of the Demand to the American Arbitration Association (AAA) sixty (60) or more days after the Demand is initiated pursuant to Section X(C) of these Terms. The original personal signature by the party seeking arbitration shall verify under penalty of perjury that the factual statements contained in the Demand are true and correct. If you're a Plus Member, your card will have a "Plus" label. If the email is lost or deleted, you can still track orders through youronline account by following thesesteps. If you didn't request extra delivery services and the carrier is trying to charge extra, please. A commercial invoice is a contract of sale or a transaction of sorts between the shipper and the receiver. ALL AUTHORIZATIONS UNDER THE AUTO-RENEW PROGRAM REMAIN IN EFFECT UNTIL THE AUTOMATIC RENEWAL OPTION IS CANCELLED. After finding your order, select "View Details" link to see tracking information. Each of the Bellwether Demands shall be assigned by AAA to a different arbitrator chosen from its national roster. Sam's Club shall not be required to provide a refund to you under any circumstances. If Sam's Club no longer has the item you ordered in stock, you will be notified via the email associated with your Membership Account or Guest Membership. As you redeem Sams Cash and your balance falls below the maximum amount, any additional earnings, up to the maximum amount, will be loaded to your account and available for redemption. Memberships paid for or renewed online, thereceipt is available in your purchase history. Because these are special, limited-time and/or limited quantity offers, Instant Savings cannot be redeemed before the available date or after the expiration date. The delivery agents will unload and place your item(s) in a room of your choosing. Some exclusions apply, see terms: Will I receive FREEexpedited shipping with my Plus membership? Professional eye exam not included. This includes any promotional gifts, gift/shopping cards provided with the purchase. You will be charged the new price for subsequent intervals. This usually happens when you apply for a Sam's Club credit card issued by Synchrony. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please follow the procedure outlined below in Section III- DMCA Notice; Procedure for Making and Responding to Claims of Copyright Infringement. Restrictions are usually identified on theproduct page and these items can only be shipped via ground to the 48 contiguous states. The pricing estimates given are based on the most recent information available and may change based on when you actually fill your prescription at the pharmacy. To start a return through SamsClub.com, go to order details under your account, then select Return Item. Online Purchases Returned via SamsClub.com. The P.O. If your membership is tax exempt, select eligible, tax-exempt merchandise during checkout. If delivering to an apartment, the carrier will only deliver inside the first floor of the complex. In such a case, and if the payment method you selected, or that Sam's Club will charge, is a debit or prepaid card, Sam's Club will provide you with notice at least ten (10) days in advance of the next recurring charge at the higher price, and you will have the option to cancel your subscription. Benefits of Club & Plus Membership - Sam's Club, How to add or update cardholders on your membership, Sam's Club Tire & Battery Center Services, Supplemental Nutrition Assistance Program @ Sam's Club, Create a new Sam's Club Membership online, Optical Services, Eyewear Prescriptions & Contacts. The SNG App is protected by copyright laws and international treaties. For certain large SNG App purchases, you will be asked to confirm your payment method and identity with a Sam's Club associate located at the Club exit by presenting the credit card used for the transaction and a government-issued photo identification. Learn more about. Not all items are eligible for same-day or expedited delivery. Shipping charges on items may vary. Sam's Club is required by law to collect sales tax rates based on the state tax laws of the delivery address. The driver will move the item to the back of the truck, and the member will need to unload the truck (may require equipment to unload). In any arbitration of a dispute or claim that is subject to the Arbitration Agreement: If twenty-five (25) or more Demands for arbitration of a dispute or claim subject to the Arbitration Agreement are initiated (i) that involve common questions of law or fact and (ii) where the initiating parties are represented by the same law firm, the same group of coordinated law firms, or the same representative, then such Demands shall be coordinated pursuant to this paragraph. Can I receive a reduced shipping rate if I make a large purchase? You or Sams Club may file such dispositive motions as would be permitted by the Federal Rules of Civil Procedure without obtaining permission from the arbitrator. Why is the delivery agent trying to charge me more for shipping? It's the primary document used by most foreign customs agencies for import control, valuation and duty determination. Please. If no tracking is available, the order has either not shipped yet or tracking is currently unavailable. Your use of the SNG App must comply with the Usage Rules set forth in the Apple App Store Terms of Use. When shopping is complete, check out and pay for purchases in the SNG App with an accepted form of payment, and show the receipt from your phone on the way out. The shipping cost for most items is based on the item's size, weight, shipping method and delivery address. Note: the `` ship to '' address can not access or redeem Sam 's Club not. No Cash value until such time as the rewards are redeemed at a Sam 's Club offers tire... Online purchases not include shipping costs or applicable taxes arbitrator shall not be altered after the order be. 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