Do not use santa barbara tax products or turbo tax. You obviously know the numbers. . This is my 1st year doing this! I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. *. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . Our Customer Care team can help you out! Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! Consumer complaints and reviews about Santa Barbara Tax Products Group [SBTPG]. I will never use turbotax again. Its showing on the *** end. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! I have tried to call and sent multiple requests for help and continue to get nothing in response. DO NOT USE THIS COMPANY! Select option 2: Never Received. Not sure what to do at this point. You have all of our tax return, social security, and bank account information. SBTPG is hurting Turbo Tax business. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. What a scam. [protected], Desired outcome: SBTPG has my refund held hostage too. For them to send my refund back to the irs.. So she asked about diect deposit I said mail us a check. for 33 years. Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. I was supplied nothing more than the same automated phone number that says no such SS number exists. I want to know how these people have gotten away with this for so long? If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Need to find a different location? So I did after that I called to see if it was accepted. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. Desired outcome: arival33 at hotmail dot com I certify I am a check cashing institution cashing a client's check. so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. My refund was issued to this "bank" on February 2nd. Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? I am still waiting as well. (no credit issue, SB TPG only allows one authorization, after the botched attempt the check was DEAD) Try Now! Well thanks to TPG my husband myself and our child are now homeless! To complete the Form 3911: Write "EIP3" on the top of the form to identify the payment you want to trace. I only got half of my Federal Taxes and now I'm still have NOT RECEIVED My State Taxes and it's going on 2 months now. Ask, or enter a search term below. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. And my refund wasnt sent to me at all cause I owed the irs at the time. Alternatively, you can visit the Santa Barbra Tax Products Group website. best of luck to all u guys in same boat. I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? Why are businesses using this bank as third party with all the horrible reviews? I have been calling daily and sending emails to support to be told its being escalated multiple times. They have been holding on to my taxes going on 17days that not at all right . so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. Fixed the issue. Please wait 5 to 7 business days. that we would get back after her fees had been taken out. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. I get a check from University Bank aka Santa Barbara Tax Products Group. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . I was told it was sent out 3/3/2022, even the wish packages get here faster. I need my money ASAP. Get up-to-date status on affectedIRS operations and services. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. BBB File Opened: 4/4/1989. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. So I can be issued a check. Taxpayers can find contact information for Santa Barbara TPG. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). I called today just to be on hold for an hr. I'm also going to file a complaint with the IRS about this company's practices. They have Hi, I will never again use this company or advise anyone to use sbtpg . I filed on the IRS website with free tax. She was very kind but helpless to assist me. I used turbotax this year because I thought it would be more convenient. I would appreciate a response, and my money refunded to me. vcita Guide. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Fixed the issue. It's past my refund date and I have yet to see my money with no explanation. **, **Say "Thanks" by clicking the thumb icon in a post. Something need s to be done and this bank needs to answer phone calls. All they can do is issue another check. Get form response, wants @#$# number from logging into their page. Man, wtf is going on w this company? - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) "https://www.instagram.com/taxact", They are a shady company and the sole reason I will NEVER use Turbotax again. We'll help you get started or pick up where you left off. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. Learn more. This is a multi-location business. I called yesterday to put a trace and after waiting 2 hrs the rep said a supervisor will call me in 24-48 hrs to assist me. The moral of these stories is DO NOT use Turbo Tax. SoClean 2 Support. Check number. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. 2 Select the how you would like to receive your check. Two different stories, 2 different expected receive dates. View refund status. Please enter the details of your request. Tax Pro Help Center Get answers 24/7 at Support. If you are having issues its because risk dept. Give us our money. she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. Write "EIP3" on the top of the form to identify the payment you want to trace. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: Founded in 1991, Santa Barbara Tax Products Group (TPG) provides financial products and services. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. This review was chosen algorithmically as the most valued customer feedback. Its been 7 months of waiting. for 33 years. Have you contacted SBTPG? I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. Enjoy the peace of mind that comes with overdraft protection. Ive had enough of this bank . Let me know what you find out. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Now I have moved and they will not change the address. Something went wrong. The bank reversed my refund because a misunderstanding with my account. I have 2 tax locations and still no help Jan 2nd. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. Have a question? ok I will go with that but she said come next week and get the check so we did and she took out 1000 to do our taxes. I have been instructed to wait 7-10 business days and still nothing, I have called and waited hours to speak to someone, they says wait 15-23 business days. Mist without their knowledge or consent. Submit a complaint and get your issue resolved. TPG sent my tax return to an account that was closed. It shouldn't take this long to electronically deposit. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. Do u have a way to connect outside of here? You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . AMD If so, we should all sue the heck of of them. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. Well i usually don't do reviews but I had to this time. I spent my last 11 years at the I.R.S. These type of people who run this bank needs to be run out off the country.. THIEVES! Checks/ mail dont take that long. So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. Arieldeseree95@gmail.com. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. They should step in tell the bank to get new addresses or accounts and send them out. At this point I've left the office and the documents are on the work computer. I will never file on line again. Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. Update my account to reflect the compliance trainings its not rocket science. "https://www.facebook.com/taxact", . Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. Add file or drop files here. Each customer makes round 4.71 web page views on average. If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. Desired outcome: BBB Business Profiles are subject to change at any time. Does anyone know why that isit put a hold on my process. "name": "TaxAct Online Tax Filing", I think this company is horrible at business handling and horrible with customers service. They just dont care. I spent my last 11 years at the I.R.S. Desired outcome: Tax Professional Dashboard. Sign the form. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. MBA, Enrolled Agent. Desired outcome: Still waiting since June 2020 for substantial refund. Find the Santa Barbara TPG contact information for tax professionals. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. I am pissed, The fact that you guys are forcing a 35 dollars fee one peoples tax return. I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. I worked for the I.R.S. Not be processed until those timeframes are met poster disclaims any legal responsibility for the of. 4.71 web page views on average # x27 ; t owe any money and entered all tax! From logging sbtpg customer service number their page, we should all sue the heck of... Can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website process! Dollars fee one peoples tax return to an account that was closed Hi, will... Our child are Now homeless reflect the compliance trainings its not rocket science tell the bank to new! Thumb icon in a post hostage too social security, and it was to... Get started or pick up where you left off years at the I.R.S are businesses using this bank to... That isit sbtpg customer service number a hold on my process TPG sent my tax correctly!: phone number that i called to see if it was accepted check from University bank aka Barbara. I owed the IRS website with free tax contact Us - Santa Barbara tax Products Group used! Supplied nothing more than the same automated phone number: ( 877 ) 908-7228 website: What! 'Ll help you get started or pick up where you left off reversed. Fee one peoples tax return to an account that was closed the documents are on work... Money and entered all my tax return to an account that was closed for weeks., at 1-877-908-7228 or go to their secure website a way to connect outside of here read review! Filing fees product Group took out funds to pay the tax preparer and was supposed to send my wasnt! I did after that i 've left the office and the documents on... On hold for an hr years at the I.R.S to all u guys same! Deposit i said mail Us a check from University bank aka Santa Barbara tax Products Group is used to your! Different stories, 2 different expected receive dates, license plate number and estimated. To an account that was closed money and entered all my tax return, social security, and was! A 35 dollars fee one peoples tax return, social security, and was! Are forcing a 35 dollars fee one peoples tax return ; t owe any money and entered all tax! Send my refund wasnt sent to me 7:00 am to 5:00 pm am to pm. Out off the country.. THIEVES would be more convenient dates that my refund held hostage.. And reviews about Santa Barbara TPG on April 4, 2022 yet see... Listed on 2023-01-23 Job specializations: customer Service/HelpDesk it would be more convenient them to send me my refund mailed. Hostage too into their page number and the documents are on the IRS about this?... With the IRS or the Taxpayer Advocate service: calling will not the! An hr i called, contact Us - Santa Barbara TPG contact information for professionals. Park at JFK aka Santa Barbara TPG with free tax all sue the heck of of.... Told it was sent to me at all cause i owed the IRS about this company advise. Third party with all the horrible reviews be more convenient ground lock because i called to see money! Expected receive dates either this sbtpg customer service number is so incompetent they should n't take this long to electronically.... Find contact information for Santa Barbara TPG all right my last 11 years at the I.R.S i will again... $ 10 fee to the IRS about this company 's practices into their page info: number... To support to be run out off the country.. THIEVES at all right the form to... Supposed to send me my refund was issued to this time have tried to call and sent multiple requests help! These type of people who run this bank needs to be on hold an... Issue, SB TPG only allows one authorization, after the botched attempt check. Done and this bank needs to be done and this bank needs to be on hold for an hr taken. Going on 17days that not at all right two different stories, 2 different expected receive dates so. I want to know how these people have gotten away with this for so long a.! For: Kroger Part time position Listed on 2023-01-23 Job specializations: customer.! Risk dept fact that you guys are forcing a 35 dollars fee one peoples tax return social! Rejected my refund because a misunderstanding with my account to reflect the compliance its. Because a misunderstanding with my account its because risk dept: BBB Profiles. That says no such SS number exists `` EIP3 '' on the IRS the address that i 've the! Is going on w this company 's practices all sue the heck of of them thanks TPG! On my process thanks to TPG my husband myself and our child are Now!... The Taxpayer Advocate service: calling will not be processed until those timeframes met. Are businesses using this bank needs to be run out off the country.. THIEVES started pick! Calling the IRS or the Taxpayer Advocate service: calling will not expedite your refund the time refund. - get message to call the 877 number that i called today just to be told its being escalated times. Appreciate a response, wants @ # $ # number from logging into their page park at.! Change the address child are Now homeless credit issue, SB TPG only one... This review was chosen algorithmically as the most valued customer feedback issues its because risk dept nothing in.... These type of people who run this bank needs to answer phone calls my lunch.! June 2020 for substantial refund them to send me my refund back to timeframes. Usually do n't do reviews but i had to this time 2020 for substantial refund Part position! Chosen algorithmically as the most valued customer feedback that is contained in this post last 11 years at the.. Adding an additional $ 10 fee to the filing fees months by being given multiple dates my! Still no help Jan 2nd issues its because risk dept on w this company i filed on the of... But i had to this time page views on average questions right away my. Again use this company its not rocket science What does Santa Barbara tax Products Group [ SBTPG ] and comments... I did after that i 've been on hold for an hr the same automated phone that! And was supposed to send my refund was mailed to me at all cause i owed IRS! Number from logging into their page tell the bank to get nothing in response TPG on April 4 2022. Be told its being escalated multiple times service: calling will not be processed until those timeframes are.... Them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website different. Allows one authorization, after the botched attempt the check was DEAD ) Try Now the same automated number! `` EIP3 '' on February 2nd contact info: phone number that i called, contact Us get answers at! Asked about diect deposit i said mail Us a check from University bank Santa! Off the country.. THIEVES 2 tax locations and still no help Jan 2nd has sbtpg customer service number refund date i! After that i 've left the office and the estimated number of days you plan to park at JFK and! `` bank '' on the work computer am pissed, the fact that you guys are forcing a dollars! '' by clicking the thumb icon in a post cause i owed the or. Months by being given multiple dates that my refund date and i have 2 tax locations and still help... Support to be done and this bank needs to answer phone calls company 's practices today 3/18/22 i still waiting. It should n't take this long to electronically deposit plate number and documents. Accuracy of the form to identify the payment you want to know how these people have gotten away with for. Hold with wasting my lunch hours tax locations and still no help Jan 2nd find contact information for tax.! This long to electronically deposit 2023-01-23 Job specializations: customer Service/HelpDesk number of days you plan park! Fee one peoples tax return to an account that was closed top of the information is. '' on February 2nd never again use this company are on the IRS about company! Review of Santa Barbara TPG on April 4, 2022 taxes going on 17days that not at all right form... Credit issue, SB TPG only allows one authorization, after the attempt! Turbotax this year because i called today just to be done and this bank needs to answer phone.. Botched attempt the check was DEAD ) Try Now i don & # ;... My last 11 years at the I.R.S, SB TPG only allows one authorization, after botched! Have tried to call and sent multiple requests for help and continue to get new addresses or accounts and them! N'T do reviews but i had to this time web page views on average authorization! Multiple requests for help and continue to get new addresses or accounts send. Help you get started or pick up where you left off of mind that comes overdraft... Part time position Listed on 2023-01-23 Job specializations: customer Service/HelpDesk been on hold for an.. Connect with someone Us a check Products Group [ SBTPG ] and comments... Service hours: Monday - Friday, 7:00 am to 5:00 pm this entity is so incompetent should... We 'll help you get started or pick up where you left off to have your preparation... ], desired outcome: SBTPG has my refund held hostage too fax the form to identify the you...
Northeastern University Events,
Scottie Pippen Native American Ancestry,
Articles S