Purchased a car online through their website, Read full review of Bring A Trailer Media. I would be surprised if I am the only person running into this problem. It states engine number matches documents or COA. I did not see any details in their process or FAQ section that said they would be the ones to decide on the reservebut that's in essence what they do. Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . The BaT referral of the "approval" statement - is very murky at best. Because it was sitting in my barn / shop for over 12 years!! In late September 2022 my vehicle was listed on the Bring A Trailer auction site. Sincerely,*************************. Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. They are consumate at NOTHING. The comments were professional in every aspect. He said app on phone. These users may have 1K bids (5 per day) and no auction wins or items for sale. Keen to clear up that mys. Good luck doing that on BAT or C&B. Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. I said that was unacceptable. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! BaT should force sellers to report known problems or face paying for repairs. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. case number is ********. This is where Hemmings "Doing it their way" is clear. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. Hopefully it will be corrected soon as I like this platform. *** shop gave me a quote of $1900 to fix the brake. This process typically takes a few weeks from submission to auction. I tried to post a comment questioning this and B and T would not post it. However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. Is this your company? If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. I won an auction for **** *** ****** car at Bring a Trailer (****************************************************************) 12/28/2022. His and BAT's assistance is very much appreciated.Sincerely, ***************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me so far. Bring A Trailer Auctions make the whole thing a lot easier. I am hoping to leave lawyers out of this. I look forward to the BaT email every morning, and have bought an NSX . IT is CENSORSHIP. The seller dropped car on time. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. They also provided a few examples of similar cars that sold both above and below my reserve price. You can lower the reserve during the auction if desired. on 4/7/2020 same bidder started an auction w near identical truck at $3333 No voicemail. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. Claim it and get a lot of features. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. Sincerely, *************************. 6,022 posts. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. GET THE BaT DAILY . )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. We were in repeated communication with this customer during this process. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. Restored-Original. So I listen to the *** advisor suggestions to just fix *** light issue and the brake. I completed the application and received an email response suggesting that I lower my reserve citing their experience with similar cars. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. Complaint: 18636664I am rejecting this response because: BAT stated that the customer believes inaccurate comments were made about the vehicle, but the customer KNOWS that the comments made are inaccurate and KNOWS that those comments have cost the customer 10k in value of the vehicle. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. A post shared by Bring A Trailer (@bringatrailer) on Jun 7, 2020 at 10:40am PDT. A link has directed you to this review. Absolutely zero starts customer service! The investor owns many other vehicles and planned to resell the vehicle sometime in the future. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. Feb 27, 2023 Ends Today. You can put up 3 photos of your Ebay listing and not even show all sides of the car. BAT has responded in a timely and professional manner to my requests, but has refused my reasonable request. Thank you, you have successfully subscribed to our newsletter! Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. Where eBay Fell Apart. Furthermore, commenters were not following the commenting rules. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. Just beware! I was informed that a driver was enroute to pickup the vehicle. Answer this question.. I guess they are the owner not me or you, I am a collector. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. Go ahead BAT and publish my comments and let the world know that you purposefully chose to sensor comments that were indeed directed at the vehicles and NOT the owners. What an outrageous thing. But after this, the seller didn't get back to me. I have been watching many recent Things not meeting the reserve, and I assume that this is influencing their position on setting reserve prices. Not in any way attacking the person or seller or making rude comments. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. Rob Siegel. It is removed by STAFF OF BAT. Again this is not addressing the issue. Sign up to receive our free weekly newsletter. BAT and the seller, '********' should be responsible for that outlay. #BringaTrailer Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. In my opinion, it is a very poor business practice that could lead to serious negative consequences and a bad reputation for BaT. This reporting is a **** within itself. Now I could understand if my listing was sub-par or I was sketchy on the information but I wasn't I had almost 50 pictures of the car and all of the thousands of dollars in new parts that's coming with it. I took photos to proove. No, Bring a Trailer does not have an app. It looks terrific, and it is in excellent condition. When the current bid is $19500 who in their right mind with plenty of time left on the auction clock mind you throw out a $25000 responding bid? The truck was picked up by a third party car hauler. So now it is back on BaT to remedy this situation. I sold my car on bat 4 months ago and the buyer never took delivery of the car! I advertised my car at a 3rd party classified website. Seller, ******** of ********, **, did a pretty nice sales job on the photos, but neglected to mention several issues which were not apparent in the pictures and only became so after the sale and delivery to me in TN. I am wondering how many customers overpaid for vehicles because they bought a vehicle in good faith, but didn't know about the fact that comments had been removed by BAT. ConsumerAffairs.com only has 1 and 2-star ratings no 3, 4, or 5-star ratings. If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. Well guide you through the process. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? My advice, stay away if you want value for your car. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. 1. Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles I have uploaded JPGs of just a few of the users I spoke about above. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. 3. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. No they don't accept every old car on the site and that is what makes it special. BaT does not inspect any vehicles ourselves, and we highly encourage bidders to conduct inspections and any other due diligence prior to bidding. We do not physically inspect any vehicles on the site. Auctions. I purchased a 1966 Corvette from BAT auction in June 24, 2022. Hagerty Insurance also noted, "Five years ago, BaT cars . This place has evolved into a tool seller, sign seller, art seller and many other things that arent vehicles. This leads me to believe that this issue has been ongoing. The buyers duke it out amongst themselves. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Buyers pay a 5% fee to Bring a Trailer on top of the sales price, with a minimum of $250 and a maximum of $5,000. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. (opinions to this review) Auction fee for a car that cannot be imported. It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. To get started, first choose a service level and submit your vehicle. All Rights Reserved. 379K followers. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. Is i. Take eBay, for example. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. ***SELLERS BEWARE! After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. **** charged $99.November 15: Auction went live (why did it take so long? Hemmings clearly believes their brand name has . We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. You also received many positive comments about the car. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. Its a poor policy they have in place and I'm currently waiting for a response. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. My comments were not flagged to begin with. Does anybody else see something dreadfully wrong here. Regarding turnaround time, both sites have a similar turnaround time of 48 hours. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. This was not declared at the bidding process, nor on any of the description. Bring a Trailer's strength is a stark contrast to recent traditional auctions. (opinions to this review) Misleading Information. Bring a Trailers sniping protection also extends the auction clock by two minutes every time a bid is placed during the auctions final moments. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. Factoring out 40% of these rejected requests assumed to be dealer-sourced (based on our research of BaT auction lots) means that, conservatively, Bringatrailer.com turns away several hundred private seller auction requests like yours each week. A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! BT is not what they advertise! Will never buy on this site. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. Lot #100,129. 3 days after the auction ends (12/31/2022), the seller said he back home. Because this written promise from the seller, there are couple people join the bidding war. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. 99323. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. I concluded that they would only do business if I set the reserve according to their recommendation. The company folded almost 50 years ago, but the cars still have a small but eager fan . If you have it for sale.it will be criticzied. I believe that online purchasing is more risky than I ever imagined, and think that sellers should be required to list known problems, or face financial consequences for the issues fixed by the buyer. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . Other members believe to get an honest opinion about the vehicle they are going to purchase. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . But if Bring a Trailer wont contact me, I have little option. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. . IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. On 12/23/2022 I emailed Bring A Trailer requesting that they delete the incorrect and negative comments regarding the vehicle in order to minimize the chance of these comments being read if and when a potential buyer is researching the vehicle. BaT is essentially an auction house for classic cars, whether it's a coupe . Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. I resubmitted new undercarriage photos to BaT. Lot #100,211. No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). At any moment, there are between 250 and 300 auctions ongoing. Our open commenting system is designed to allow all site users to ask questions, leave insightful comments, and share their knowledge about a particular vehicle while an auction is live. Then an auction specialist writes a comprehensive, honest listing. I have bid on a truck and noticed someone else bid right after me driving up the price. A Bring a Trailer auction typically lasts for 7 days. Do they fill out a form for listings? BAT was not willing to make an exception, which I believe they should under these circumstances. That interaction is a large part of BaT's success. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. Sincerely,*************************. After all, it's THEIR car. And will update this in the future. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. He finally arrived at 8:45pm. For more information about reviews on ConsumerAffairs.com please visit our You must register to bid on Bring a Trailer. It's in the name! FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. See details. Then the undercarriage was painted. I actually had a high opinion of the site prior to thisnot now. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. BAT and C&B curate their listings. I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. Bring A Trailer still has not answered the facts. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. At 5:36, I received a phone call that a transporter had been arranged. You two then complete the transaction directly and arrange for shipping. So they need to make this right. Curious about BATs views on bidders like this. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! While Bring A Trailer charges Buyers a flat five percent up to a cap of $5,000, Hemmings will charge each buyer a minimum of $500 with a cap that's double BaT's at $10,000. However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. Bring A Trailer has virtually no way of being contacted so one can ask these questions of concern.The Attorney General should look into them and investigate my claims. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. I am angry and frustrated with my experience on Bring A Trailer. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. Totally disgusted with their policy. Also, the fees are reportedly lower than on other car auction sites. As a matter of policy, BBB does not endorse any product, service or business. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. Rowlett, TX, USA. Without an explanation it was impossible for me to move forward. They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. Bring a Trailer. BBB Business Profiles are subject to change at any time. It is so plain to see it is ridiculous. I am very disappointed with the unprofessional way my auction was handled. BaT should force sellers to report known problems or face paying for repairs. Auction fee for a car that cannot be imported. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. Randy Nonnenberg has turned this place very conveniently to his advantage. After multiple flags, that comment is removed and further comments by that user will require manual approval. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. Never attacking the individuals involved serious NEGATIVE consequences and a bad reputation for BaT quot ; doing it way... Allowed to answer these responses to critical questions about its business.. and that what. To bid on 2014 Mercedes SL500 which i responded with $ 38,500 manually approved by staff... It will be corrected soon as i like this platform questioning this and B and t not... Or 5 are they allowed to answer these responses to critical questions about its business.. and is. Responsible for that outlay little option get back to me extends the auction in! 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