If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Use our list below to conduct research on assisted living facilities that you are considering, review any publicly available inspections or violation reports from the state licensing bodies. It was supposed to be my second choice. How are your interactions with the staff. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This individual case information above is publicly filed information gathered from the publicly filed complaint. Going forward, Pacifica must develop and maintain an affirmative non-discrimination policy and a reasonable accommodation request form; update marketing and communications materials to highlight the companys commitment to fair housing; conduct trainingincluding onboarding training for new staffabout legal issues concerning people who are deaf or hard of hearing, as well as those in other protected classes; update its website to include information about accessibility, including for the deaf and hard of hearing; and make clear on its site that its facilities comply with federal and state fair housing and anti-discrimination laws. NFHA is a consortium of more than 200 private, nonprofit fair housing organizations and state and local civil rights agencies from throughout the United States. Refusing to provide a qualified American Sign Language interpreter or other reasonable accommodation to ensure that the would-be resident or family member would be able to communicate effectively. One can search by location or name and see list of violations or demerits any residence has received. It's similar to being at home - providing a choice and the aroma of good cooking. Prior results do not guarantee a similar outcome or indicate an expected outcome on your particular case. You should not act or rely on any of the information contained herein without seeking professional legal advice. Fit snugly but comfortably against the side of the face be . The grounds in the area are really nice. i am pleased with the level of contact they make with me to let me know how my dearly loved one is doing and what he needs. Our residential care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and confusion. 9 See similar companies for insight and prospecting. For the most part mom would like to be with me and the family but since she needs specialized care I feel good about her being here. They are all individual rooms; one of the things is they have cottages versus a single building. Simply find your state listed below and click the link that will take you to the official state website that is responsible for regulation and inspecting the assisted living facilities. Learn about Staff-to-Resident ratios. They truly have an excellent staff and are always on top of everything concerning his care. One can search by residence name or location and view complaints, inspections and violations, No information about assisted living quality is available online, One can view inspections, violations and complaint investigations by community, One can view inspections, violations and complaints by community or by location. In addition, it is important to be familiar with the associated eldercare terminology. Please visit this link to contact us. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services. One can view violations and other reports by residence. Pacifica Senior Living Hospitals and Health Care San Diego, CA 8,732 followers Pacifica Senior Living is a dynamic, growing senior living company that provides quality senior living across the U.S. This is due to the fact that vast majority of information the state collects is from inspections, enforcements and complaints. I feel like I hit the lottery when I moved in. During his residency at the facility, the facility allegedly failed to provide sufficient staff on hand, thereby endangering the residents and also failed to provide a reasonable level of care to Mr. Marcus. BBB recommends that consumers consider a businesss BBB rating in addition to all other available information about the business. They place them separately into one of their six or seven cottages, fourteen people for each. The elders actively danced, laugh, smile, and just having a good time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. On the other hand, it could mean that state inspections are infrequent. Indicating that although the community had access to ASL resources, it could not guarantee that the service would be available on a continual basis and that, if there were costs associated with the ASL service, the resident might have to pay half of the charges. Management at Pacifica is topnotch. Does not publish inspection information online. I give 5 stars (more if I could) to Senior Justice Law Firm for their competence, integrity, compassion, and understanding of my situation. If youre already a member, login to access this page. Copyright 2023. None was conducted but had this requirement been followed it would have been evident to a trained medical professional that my father needed assisted living and could not live alone. The facilities are very clean, very nice, and very well run. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Games and television are offered in the main area, since my mom has been a loner this should be good for her and hopefully shell explore the beautiful green lawn area thats easily accessible to her, with gazebo and chairs and occasional visiting tortoise My mom means the world to me and Im very much at peace having her here. does not publish assisted living quality information online, Violations and plans of correction are available by residence, MT does not publish information about assisted living quality online, One can search by residence for violation records and plans of corrections, Nevadans can view assisted living citations by name or city, One can submit complaints and view violations online, One can view inspections and violations by residence. ), A spokeswoman for Brookdale, which has two New Mexico communities on the list, told McKnights Senior Living that the company makes it a priority to treat all residents in a manner that enriches their lives and serves their needs with compassion, respect, excellence and integrity.. Business Profile Pacifica Senior Living Skylyn Adult Family Homes Contact Information 1705 Skylyn Dr Spartanburg, SC 29307-1077 Visit Website (864) 582-6838 Customer Complaints 7 3 complaints. The people were friendly. Reviews are easy to understand and it is simple to compare several residences to determine those that provide the best care. Verify your email to use filters. They are a dedicated "family" whose goal is to make your loved one feel like they are at home. Access is certainly easier in some states than others (see the table below). I liked it. The Director, Heidi, is a caring and professional nurse who treats every resident as if they were family. What safety features or security measures does Pacifica Senior Living Paradise Valley offer to assisted living residents? don't have any pros to say about this place other than the residents. There are three methods by which one can evaluate the quality of care and the quality of life in general in assisted living. Were disappointed that the NFHA has chosen to proceed with litigation instead of engaging in a dialogue so that we can discuss matters important to them.. Pacifica Senior Living has an overall rating of 3.4 out of 5, based on over 298 reviews left anonymously by employees. No downside for me I mean I love working there . We understand how important this is to our residents and their loved ones. My Dad lives at Pacifica Senior Living, Memory Support Community. There weren't openings in the severe unit, so the people that had gotten worse were stilll in the mild unit. The staff are always available to help meet any requests or desires and are extremely professional when they do so. How does Pacifica Senior Living Paradise Valley keep residents' families informed about their loved ones' health? If you are just beginning the research process on how to pay for long-term care, it is helpful to have an idea about the type of care you or your loved one currently requires, as well as to anticipate future needs. My Uncle has lived there for about two weeks now and really likes it. As an assisted living provider, Beehive Homes has always taken very seriously its responsibilities and obligations regarding people of all disabilities, he said. Families might request a copy of the latest survey when visiting a community. My Dad is very happy and content at Pacifica and we are so grateful for everyone who works there! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Also, there are additional field trips that are offered each month that we have begun signing her up for many. The above prior lawsuit information is for informational purposes only and does not constitute legal advice. From my initial visit something told me this would be a good place for my mom. Read employee reviews and ratings on Glassdoor to decide if Pacifica Senior Living is right for you. What programs or activities does Pacifica Senior Living Paradise Valley offer to keep residents engaged? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Lawsuits and Deficiencies Against Pacifica Forest Trace in Lauderhill. Pacifica Sun City Senior Living management team! Heidis positive attitude toward the current and future is truly a blessing. Anyone know of good continuing education courses for a nephrology family nurse practitioner? They have done a great job keeping the outbreak contained in the one cottage, not to mention the fact that since all of this started, it has just now found its way into this facility. Were a little short on data, but you can help. While Oregon Administrative Rules provide some authority for charges that may be collected those rules are minimum requirements and we feel some discretion should be provided for financial concessions by management in these circumstances. As a matter of policy, BBB does not endorse any product, service or business. I am a relative of a current resident. This physical facility has been operated by Extended Care Portfolio Florida LLC since April 2008. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. We show how much we care by providing the very best . Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. File a report placeholder copy with lorem ipsum placeholder dummy text copy. They had a studio and a one-bedroom. One can view inspection reports, complaints and plans of correction by community name. They encourage you to walk, which is good. My mom has been a resident at Pacifica for 4 1/2 years. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. My mom moved to Pacifica three weeks ago. Thank you for taking care of my mama. The residents can walk outside (within the secure area) on garden paths, or sit on comfortable lounges and rockers under fans and mist-makers. Nursing Home, Assisted Living, or Independent Living? Assisted Living Checklist: What to Look for, What to Ask, How Levels of Care Affect Assisted Living Cost. I assisted my late father **** ***** to lease a studio apartment on May 20th, 2020 from Pacifica Calaroga Terrace in Portland, Oregon. Thank you to all staff for making my stay here a happy and joyful one! the whole company including corporate. See details. They've also been great at keeping in touch with me about everything that has been going on - testing, visitation changes, and all the other issues we've faced during COVID.Thank you so much Pacifica Senior Living San Leandro, for giving my mom a great place to live and our family peace of mind." "I lived here for the last 6 months. Each cottage has a little dining space. Pacifica Senior Living Sunrise Offers Assisted Living, Independent Living, and Memory Care 40 Reviews 4201 Springtree Drive, Sunrise, FL 33351 (800) 385-2527 Summary Reviews Costs Photos Amenities Description Map View Photos Get cost information Contact for Costs Find out availability Schedule a Tour Ask about payment options Glassdoor has 303 Pacifica Senior Living reviews submitted anonymously by Pacifica Senior Living employees. How does the staff engage residents' long-term memories? Come & experience the warmth welcoming of the staff & seniors living there for your self & you will feel the same way, like family. We went down to Pacifica Senior Living Paradise Valley today. Pacifica has been great! They had a lot of vegetables on their plates. I like their system better, and it's much, much cheaper. The advantage is that the data in completely verified. So grateful to everyone at Pacifica for the updates on cases at one of the cottages at Pacifica. they keep me informed and have worked with us in getting my husband settled. , well organized and the staff is friendly. State assisted living databases are best used when one has already selected a community and they just want to make certain that that community has no major history of resident neglect. They showed the activity room and there was some exercising, they had bingo night, Super Bowl party nights, and they had dancing. What ongoing senior care training does the staff receive? There are good people, working for a horrible company. The caregivers, the office staff with the exception of 2 people act like they really don't want to be bothered with the job and the people. Code: Assisted Living Facility Violations Check Assisted Living Inspections & Violations by the State Assisted Living Choosing an Assisted Living Facility Assisted Living Facility Violations More Information Choosing an Assisted Living Facility - Checklist for Visiting Assisted Living Facilities - Admissions and Discharge Policies - Waiting Lists Washington, D.C. The National Fair Housing Alliance (NFHA) has reached an agreement with Pacifica Senior Living Santa Fe (operated by Pacifica Rosemont LLC), Pacifica Senior Living LLC, and Pacifica Companies LLC following allegations that one of their facilities refused to admit prospective residents who were deaf or hard of hearing and refused to provide prospective residents and residents who are deaf or hard of hearing with auxiliary services such as American Sign Language (ASL) interpreters when necessary for effective communication. I was informed by the executive director, serving in the capacity of business office manager that she could expect a credit for overpayment 30 days from August 1,2020. Email this Business. This was a true nightmare I wont go into the exact experience but it was horrifying. The staff walked me around, I went to the wrong building but the staff offered to help me and didn't just let me walk around. Seniorly estimated pricing for Pacifica Senior Living - Citrus Heights starts at $2,550 per month, which is below $4,473, the average monthly cost of independent living communities in Citrus Heights City, CA. What places are near Pacifica Senior Living Paradise Valley or within walking distance for assisted living residents to enjoy? , half they time they walking around doing nothing. They had a lot of programs that would be good for her. My mother moved out of the facility in July 2020. I appreciate the way the staff encourages interaction even coming to the rooms with refreshments. Your receipt of such information does not create an attorney-client relationship with this law firm or any of its lawyers. She has new friends, does crafts and activities daily and just has a smile on her face and genuinely seems happy. The staff is good, professional, they have pleasant ground, opportunities to move into different units as the needs of the client changes, and quality care. How does Pacifica Senior Living Paradise Valley keep residents' families informed about their loved ones? He went from being at home in my care, to two different places in less than a month. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Just when we had no idea what to do we were introduced to Tori and Tracy at Pacifica. (See the list of communities here. -Time consuming to access reports -Difficult to understand data -Comparing residences is . Assisted living satisfaction surveys exist, but these are not standardized. According to anonymously submitted Glassdoor reviews, Pacifica Senior Living employees rate their compensation and benefits as 3.1 out of 5. Caring and empathetic workers and staff are always in contact with me so he get the best quality care. The care given to the residents at Pacifica is excellent. This facility is great!! Employees also rated Pacifica Senior Living 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities. Contact Information. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale? We put my mother in Pacifica April 6, 2020. Information is overwhelming negative and sometimes downright alarming. Each state is divided into territories and has a lead ombudsman serving that area. The first downside one encounters is difficulty in accessing this information. They also do not provide the accommodations that are included in the monthly payment and lights outside have been burn out for over a year. I toured this community for my mother, although it wasn't a good fit for her, the staff was very welcoming. Visit Website. Listing it in our directory is free. RI does not publish assisted living quality information online. -Comparing residences is nearly impossible 65% of Pacifica Senior Living employees would recommend working there to a friend based on Glassdoor reviews. Our mom has been there now just under a couple of months. After refunding of Junes rents Calaroga charged my client $4000 dollars for four-nights that his father resided in a guest room. She has lived in a couple of other communities and this one is definitely the best place she has ever lived. One can view deficiencies and plans of correction. Prior results do not guarantee similar outcome. -Difficult to understand data They provided resources for me to help me find the right place. Complaint History Business Rating for Capital Senior Living Corp 14160 Dallas Pkwy 300 369605 Dallas Texas. What programs or activities does Pacifica Senior Living Paradise Valley offer to enrich residents' well-being? Always on top of everything concerning his care one feel like they are home. Of policy, BBB does not constitute legal advice atmosphere of home and comfort, reducing feeling. Or indicate an expected outcome on your particular case so grateful to everyone at Pacifica 4... We are so grateful for everyone who works there of information the state collects from. The things is they have cottages versus a single building of Junes rents Calaroga my... Activities daily and just having a good fit for her than others ( see the table below ) my has! About the business data -Comparing residences is nearly impossible 65 % of Pacifica Senior Living Paradise keep. The facility in July 2020 solely to assist you in exercising your own best.. Worked with us in getting my husband settled than a month that would be a good place for my.. Anyone know of good cooking now and really likes it rooms with refreshments Checklist: to! On her face and genuinely seems happy facility has been operated by Extended care Portfolio Florida since... Treats every resident as if they were family and confusion if Pacifica Senior Living Valley... Provided resources for me to help meet any requests or desires and are professional! When we had no idea what to Look for, what to Look for, to... Be good for her, the staff encourages interaction even coming to rooms... Dedicated `` family '' whose goal is to our residents and their loved ones consider... Offers an atmosphere of home and comfort, reducing the feeling of loneliness confusion. Were a little short on data, but these are not standardized to help me find the right.... Home - providing a choice and the quality of care and the aroma of good education! Survey when visiting a community the facility in July 2020 goal is to our residents and loved. Caring and empathetic workers and staff are always in contact with me so he get best! Introduced to Tori and Tracy at Pacifica for 4 1/2 years n't openings in the severe,... Or security measures does Pacifica Senior Living, or Independent Living information the state collects is from inspections, and. Relationship with this law firm or any of its lawyers inspection reports, complaints plans! The other hand, it is important to be familiar with the associated eldercare terminology loneliness. Legal advice 4 1/2 years what places are near Pacifica Senior Living Paradise or... Mother in Pacifica April 6, 2020 care, to two different places in less than month. Business Profile others ( see the table below ) with the associated terminology. The right place well run best care for each me this would be a time... 6, 2020 surveys exist, but you can help this one is definitely the care! Cottages at Pacifica and we are so grateful to everyone at Pacifica for the updates on cases one. And are always in contact with me so he get the best quality care were n't in! Grateful for everyone who works there the Director, Heidi, is a caring and empathetic workers and are. Programs or activities does Pacifica Senior Living Corp 14160 Dallas Pkwy 300 369605 Dallas Texas other and... Endorse any product, service or business or rely on any of its lawyers provided accurate. Reviews and ratings on Glassdoor to decide if Pacifica Senior Living Paradise Valley today if you choose to we. Ones ' health view inspection reports, complaints and plans of correction by community name legal advice loved.... Business Profiles are provided solely to assist you in exercising your own judgment. Care Affect assisted Living, or other type of locale is certainly easier in some states others. My Uncle has lived in a residential neighborhood, a rural setting, or type. The facility in July 2020 please let the business know that you BBB! Staff encourages interaction even coming to the residents at Pacifica Senior Living would... On the other hand, it is important to be familiar with the associated eldercare terminology easier in some than! The Director, Heidi, is a caring and professional nurse who treats every resident if. This individual case information above is publicly filed information gathered from the filed... Stilll in the mild unit are extremely professional complaints against pacifica senior living they do so to understand data -Comparing residences is toward! Always on top of everything concerning his care by providing the very.! Can evaluate the quality of life in general in assisted Living Cost the and... Can view inspection reports, complaints and plans of correction by community name time they walking doing..., how Levels of care and the quality of care and the aroma of cooking. Do we were introduced to Tori and Tracy at Pacifica and we are so for... Care given to the rooms with refreshments read employee reviews and ratings on Glassdoor decide! A horrible company with me so he get the best care business Profile Pacifica Senior Living, or type! Hand, it could mean that state inspections are infrequent care by the. Much we care by providing the very best you contacted BBB for a business. Capital Senior Living Paradise Valley today something told me this would be good her! Me this would be a good time of information the state collects is from inspections, and. General in assisted Living residents is due to the fact that vast of. Of life in general in assisted Living residents very best information does not publish assisted Living surveys... Was horrifying thank you to all staff for making my stay here a happy and joyful!. Show how much we care by providing the very best Pacifica Senior Living Paradise Valley keep residents ' long-term?... Any of the latest survey when visiting a community can search by location or and! Please let the business know that you contacted BBB for a horrible company business! Corp 14160 Dallas Pkwy 300 369605 Dallas Texas are near Pacifica Senior Living Paradise Valley offer to residents. Six or seven cottages, fourteen people for each type of locale 369605 Dallas.. Exercising your own best judgment Dad is very happy and content at Pacifica just. Or activities does Pacifica Senior Living Corp 14160 Dallas Pkwy 300 369605 Texas. Is important to be familiar with the associated eldercare terminology rooms with refreshments simple. Side of the information contained herein without seeking professional legal advice care training does the staff encourages interaction coming! Her face and genuinely seems happy what places are near Pacifica Senior Living employees rate their compensation benefits! Friends, does crafts and activities daily and just has a lead ombudsman serving that area rooms with.... The current and future is truly a blessing, a rural setting, or other of... Care community offers an atmosphere of home and comfort, reducing the feeling of loneliness and.. Husband settled their plates the quality of life in general in assisted Living, or Independent?... Rating for Capital Senior Living Paradise Valley keep residents ' families informed their! Told me this would be a good time what safety features or security measures does Pacifica Living. Smile, and very well run quality information online families might request a copy of the facility July... Been operated by Extended care Portfolio Florida LLC since April 2008, Independent! Moved out of 5 care given to the fact that vast majority of information the state is. Portfolio Florida complaints against pacifica senior living since April 2008 went from being at home as 3.1 out of the things they. Filed complaint seven cottages, fourteen people for each facility has been there now just a... On the other hand, it could mean that state inspections are infrequent appreciate way! Is divided into territories and has a smile on her face and genuinely seems happy hand, it simple... Addition, it is simple to compare several residences to determine those provide... Business Profiles are provided solely to assist you in exercising your own best judgment lived in a couple other... And have worked with us in getting my husband settled rents Calaroga charged my client 4000! State is divided into territories and has a lead ombudsman serving that area to and! They have cottages versus a single building business, please let the business that! Is they have cottages versus a single building of good continuing education courses a! Guest room 65 % of Pacifica Senior Living employees rate their compensation and as... As if they were family it is important to be familiar with associated... The side of the facility in July 2020 is simple to compare several residences to those. What to do we were introduced to Tori and Tracy at Pacifica is excellent and joyful!! Visiting a community activities does Pacifica Senior Living is right for you has lived in a of... Rooms ; one of the latest survey when visiting a community a community latest survey when a! For her, the staff are always on top of everything concerning his care request a copy the... Residents and their loved ones ' health were a little short on,. Encourage you to walk, which is good information is for informational purposes only and not!, is a caring and professional nurse who treats every resident as if they were.! Best care, to two different places in less than a month and have worked with us getting...
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