One cast member said that guests using a DAS who are nice will often be asked if they want to go again. They strap the wheelchair in and may put barriers behind the wheels so they dont move. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Is he still able to go on the rides? You can rent one on site at each park, or through a company that delivers it to your hotel. Thanks so much! You can only have one active return time at once. Our reviews include exclusive Frog Family tips and insights to help plan your trip. PRIVACY POLICY. I offered my DOD ID card and doc letter without being asked. Disney offers a Disability Access Services pass, DAS for short. ago We wouldn't be trailing her, UmmmmI'm not sure I understand your post or the tone that's attached. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. They are posted on the WDW website. To register in advance, you can go directly to Disneyland's website. There are no specific reserved areas for guests using DAS. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. If you get denied, try calling again. Perhaps look into other options if you get denied again. Maybe if there was a way to stop this "double dipping" it would help. Yes, a child under three years old can still receive a DAS pass. Otherwise, you can register at Guest Services once you've arrived at the parks. I must queue with my son (who needs DAS because he cant queue!!) It is intended to help any guests who have difficulty waiting in line queues. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. We are committed to providing an accessible user experience for all website visitors. Hi I just wanted to make everyone aware that if you live outside the USA you are not able to use the DAS Advance planning service. Do I have to get a new DAS at the start of each day? Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. All rights reserved. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. You can spend the time anywhere in the park and then return to enjoy the ride. Thanks in advance! The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. 5) Disney is giving you accommodation, but not advantage over other guests. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. Well that was wasted money, because we could book a DAS the second we walked into the park. The cardholder does not need to be present when obtaining a return time, though. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. They will not rush you. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. As for registering online for DAS Advance, there's only that one process via video chat. The DAS card is intended to accommodate guests who cannot . Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. When you are planning to use this program, you will also be able to choose up to two experiences each day with the new planning option. JavaScript is disabled. I just confirmed with guest services that Disney does NOT give Lightning Lane passes for guests on a wish trip. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. You can choose another return time for the same attraction or a different one as soon as you tap in twice in the queue. Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? I registered for the DAS pass for my son today. Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! Thanks. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. I have been looking for the answer but getting conflicting results. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. Hope your get it sorted and that you have a magical trip!! My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. If you do bring your scooter all the way to the ride loading area, they may need to move it to the exit so you have it when you return. 20002023 Undercover Tourist. Useful resources on how to save time at your favorite theme parks. I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). If you have any general questions, you can call Disability Services at (407) 560-2547. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. For families traveling with a loved one with autism or a related sensory disability, the DAS offers a way to enjoy attractions without waiting in a crowded, often overwhelming space. Thanks! Here are the rides that are only available to book the day of your visit and are not available ahead of time: All attractions still offer return times with DAS. Thanks a million for the response! I tried repeatedly to book DAS for my son from here in the UK. The option to obtain a pass in person through Guest Services still stands, but having this option allows for earlier planning and has its benefits. We're planning to visit Disney World in July and we were hoping to get a DAS pass. Does every member of my party need to be present at Guest Relations when DAS is obtained? Just because a guest uses a wheelchair does not mean they qualify for a DAS. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. In England I have an access card. Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. Instead, you choose based on which ride you want to go on and how long the wait is. These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. Today, the DAS is fully digital and integrated into your ticket or MagicBand, so no additional card or media is needed. That means that if the ride for Soarin is 30 minutes when you check your app, you can then book a DAS for Soarin to arrive in 30 minutes or later. Its not handicapped-accessible, but they know to look for #1 when its returning, so they can stop the ride and ensure a safe exit. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. Also with the Genie+, you can only book each attraction once. How to Get a DAS Pass at Disney World If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. , You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. Is the new Genie + the same as a DAS pass? If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. What do these rides have in common? They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". No more waiting! In the U.K. for all attractions there is discount for anyone with a disability and the carer goes free, do you have anything similar at Disney World? Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? Return times can now be modified or canceled in the My Disney Experience app. RC tried on several occasions and waited hours each time (and had to log into the Disney account again each hour). I was denied DAS and had always used it in the past, so not sure what a trip would be like without it since we barely got by last time even with it. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Getting to the front of the queue is hit or miss. (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. Walt Disney Worlds approach to assisting guests with disabilities ensures that every guest can enjoy a day at the parks. Your Cart . She lives and works in Orlando so visits frequently. When you step foot in the park, the DAS button will activate on the apps of everyone associated with that DAS reservation. Once the return time starts, it can be used at any time until park close. Or. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. This does NOT apply to guests who are using mobility devices only. Diapers are not an option for her. At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. - SPettiette. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. I have been to Disney many times and have never needed a disability pass to get through it. 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