Please click on the link below, so that we may assist you in beginning the process of locating your item. The survey works on smartphones, tablets, laptops and other computers. The tier benefits are in ADDITION to anything you earn on-board. Exclusive Itinerary. You cannot change a purchase after getting off the ship. Celebrity Xpedition will continue to feature casual attire for the entire cruise. The requirements described below are required by government regulations and policies. If you would like to enjoy some extra time onboard your Celebrity Cruise to relax, have a meal, or enjoy a drink by the pool, this is the procedure to follow after purchasing the option. They mean business when they say it's going to be collected. No matter what time of year you visit, youll get up close and personal with the wildlife of the Galapagos. Port days: 6 am to 10 pm. Please see Celebrity Cruises Smoking Policy onboard. ***Other destinations, such as Alaska, offer a variety of tours where accessible transportation may be secured upon request basis only. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. Provisions for late flights out of san juan are to book an excursion that includes a morning tour, lunch and tour of rum factories, that will then drop you at airport. Also, as far as I know, cruise ships set priorities for disembarking passengers with those needing to take ongoing transportation disembarking first. While we do not require information about the extent of your specific situation, the more information you can share with us about your specific needs, the better we are able to assist you. Specialty restaurants do fill up, especially on days at sea or early departure port days, so dont delay and miss out on the chance of dining at the restaurant of your choice. Should you earn enough tier pointsthrough December 2019 your new earned benefits will continue for another 18 months (through June 2021). It was Christmas Eve and we needed to do shopping for a dinner party the next day with friends who stayed aboard. Waiters will also read dining menus upon request. Package pricing in currency will not fluctuate. Zero Proof Drink Package (Premium Non-Alcoholic Drink Package), 13 -17 years old (Europe, Asia, Australia), Recovering alcoholic or medical issue that does not allow guests to consume alcohol. We have the same issue for our August cruise out of the UK. We also have an ATM with a Bank Atlantic fee. We will review special circumstances out of your control that may affect your ability to sail on a case-by-case basis. The guest is informed to proceed to the designated area to complete the luggage inspection. Yes, we are able to send the bag tags electronically, so guests can print as many as theyd like prior to joining the ship. The Camp at Sea is open from 9:00am - 10:00pm daily. If boarding has not begun, we will offer priority boarding. Guests may bring a reasonable amount of clothing and personal effects on board the vessels. Are VAT refund receipts provided for qualifying guests that reside outside of the European Union? You won't get a wide selection of stateroom categories or a chance to select your stateroom location but if your schedule is flexible you just might find a cheap cruise price on a last minute cruise. Ensure there are sufficient blank visa pages within the passport for visa stamps. Photo courtesy of Cherri - Siesta Key Solutions. Just like the security screening at an airport, we also screen all luggage brought on board to ensure everyones safety. Related: 11 extra charges on cruise ships that will drive you nuts and what you can do about them Don't get up at the crack of dawn. Just like on an airplane, keep important items with you that arent easily replaceable on vacation, such as laptops, prescription eyeglasses, medication, and special jewelry. We just get out of the terminal, make a left hand turn and get the first cab we see. So whether it's a cruise to Alaska, a Caribbean cruise, cruises to Hawaii, a cruise to the Bahamas or Bermuda or a cruise to Mexico you'll find it easily with the help of our destination wizard. You are not guaranteed to have one printed copy of each of your digital photos; only whatever is contained in your personal photo folder. The Premium Drink Package includes all Classic Drink Package items, PLUS: Specialty coffees & teas, craft & artisan beers, spirits, cocktails, frozen drinks, Coca-Cola products, premium bottled water, and wines by the glass up to $17 per serving. What do you do with your luggage on embarkation day? The Prohibited Items Receipt provides instructions on how to collect confiscated items at the end of the voyage. 7 nights ON CELEBRITY MILLENNIUM. Required travel documents for Domestic Sailings > Passport Requirements A valid passport is a requirement for air travel to/from Canada, Mexico, the Caribbean and Bermuda. For the latest visa, passport and health advice for your travel destinations, please see section 2.6 and 2.7 of ourbooking conditions. Dial the appropriate number above. Passport and Visa Requirements for UK & Ireland Guests. By Yes, your sailing benefits are on a per sailing basis meaning the more you sail with us the more often you will be able to use your benefits. Celebrity Cruises guests are expected to be responsible for their actions at all times, including during transfers to and from ships, inside terminals, while onboard, at our ports of call, during shore excursions and at our private destinations. It comes with a comprehensive schedule that lists when and where every activity, seminar, and show is taking place, plus the opening hours for restaurants, lounges, the spa, and the Fun Factory. CC Help Jenn When you receive your paperwork, from Guest Relations, you will fill it out and you can request being, in the last group off the ship. You should check and see if there is a late disembarkation program for your cruise. Peloton Virtual indoor cycling can be booked for select times. Unless there are issues with customs, we will be fine because we're usually at the airport by 8:15 and we are TSA-PRE. If your assistive device is 23 inches or less, it will fit through a standard stateroom door. You can tap Deck Maps on the app's home screen or tap on any activity in the Daily Planner to see its location. It can be professionally proctored . What is the Celebrity Cruises Drink Package? The price for the program starts at $79 for adults and $39 for children. If you're someone who is easily stressed by spontaneity, it might be best to push your voyage to a later date. I have a question or concern regarding a purchase made during my sailing. Apex boasts the first Iyashi Dme Experience at sea, a treatment rooted in the Japanese tradition of heating the body using far-infrared (sometimes known as the Japanese Sauna to deeply cleanse by inducing a gentle sweat during the session. Security teams include other professional security personnel, such as Deputy Security Officers, Guest Security Supervisors, Supervisors, and Security Guards. The passport must also be less than 10 years old. Celebrity Cruises, Inc. Jan 2019 - Apr 20223 years 4 months. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Canada, Asia, the Middle East, China, India, and Australia. No refunds will be given to individuals who fail to bring the proper travel documents. Can guests request a non-alcoholic drinks package if an individual guest does not drink alcohol or is under the legal drinking age? What is included in the Casino Beverage package? In fact, Greece is gearing up to be the season's hot European destination (given that Americans are still largely blocked from the U.K. and most countries in the European Union). Put your cruise assigned luggage tags on all your suitcases before you put them in the hallway. Guests who do not possess the proper documentation may be prevented from boarding their flight or ship, or from debarking or entering a country, and may be subject to fines. Everyone knows that a cruise vacation is one of the most relaxing, hassle free vacations you can take. Copyright 2023 CruiseExperts.com, All rights reserved. How long will my photos be available for viewing? Even if you dont want to dine in a specialty restaurant your first night, embarkation day is a good time to make reservations for later on in the cruise if you havent already done so online. Guests that require to remain seated on the device to board the vehicle must also provide the Combined Height and Combined Weight. Edge exclusively features Spa Wave MLW Amphibia, a water-filled cushion bed that cocoons the body while soothing sounds lull the mind into meditative sleep. If youre planning to arrive later, make sure you know when embarkation check-in ends, as this is usually before your ship sets sail. Luminae is open for Breakfast, Lunch, and Dinner. No internet package is required. If you are not able to confirm your desired dining time, contact our Dining team at celebritydining@celebrity.com within 50 days prior to sailing. How can the guide assist me with my mobility needs? For more information and specific requirements please visitwww.cic.gc.ca/english/visit/eta-start.asp. We need you to give us lessons. Make sure you know the cutoff dates for receiving any mandatory vaccines, and time any required tests so that you receive your results ahead of sailing but not so far ahead that they'll no longer be valid on the day your board your ship. The Classic Drink Package includes an incredible array of beers, spirits, cocktails, liqueurs, frozen drinks, and wines by the glass for up to $10 per serving. Is there a full list of activities available for the Fitness Center? is there any provision made for passengers with late flights ? Please note that your booking will be re-priced in-line with the up-to-date business and price rules and a new confirmation invoice will be issued. The Spa and Fitness Center is fully ADA compliant. Crew members thanked us profusely as we said our goodbyes and scanned our keycards for the final time. Purchases in excess of $100 will generate additional holds. Dangerous Chemicals, including bleach and paint. On some cruises/Cruisetours, infants must be 12 months old. Yes. Its also okay to unwind and do nothing! Due to safety reasons, Segways may not be used on board. star81. If youre hungry, you can head to one of the onboard restaurants for lunch or scope out the bars and lounges. OK sorry. Please shower before a massage, especially if coming from a pool. Please allow a minimum of 3 business days from the end of your sailing, and then you may contact us at 1-844-418-6824 or via email atCelebrityEngagementCenter@celebrity.com to obtain the requested information. Once onboard The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. All you need to do is scan your keycard as you exit the ship. Yes, Fortunes Casinos offer complimentary lessons, so you can learn how to play slots and table games. During casino operating hours simply visit the Casino Cage for any and all point redemptions. While onboard, drones must be stored safely in the stateroom. The vehicle used on this type of tour is adapted with an access ramp (or lift where available). The app is the key to your success on Day 1. . Images purchased from the private studio, onboard Royal Caribbean and Celebrity ships, are not available for downloading from the Cloud at this time. The cafe will stay open til about 9 am if I remember correctly. If you have an annual policy, make sure you check the T&Cs and contact your insurance provider if youre unsure. For Celebrity Cruises, the key to making this process go smoothly is to download the Celebrity App about a month before your cruise. Extend Your Stay Disembarkation with Celebrity Cruises, View information on your favorite cruise line, selecting your dream destination on our cruise search page, View our Last Minute Cruise Deals by clicking here. Embarkation day typically has an open house for the kids club rooms, during which you can stop by to tour the facility together as a family. Peloton Virtual indoor cycling can be booked for select times. InBody570 Body Composition Analysis Please note the ability to accommodate guests with special needs aboard the vessels in the Galapagos Islands is limited. Celebrity Cruises requires that all guests travel with a passport that is valid for at least six (6) months beyond the end of their cruise. Applicable to all sailings, excluding Galapagos. No, only guests of The Retreat may access The Retreat Sundeck. Leave the details to us for a seamless vacation from start to finish. KMooney929. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). How can a guest upgrade from Basic Wi-Fi to Premium Wi-Fi when they book theAll Includedpackage? Dont worrywait time for an elevator usually decreases drastically after embarkation day. The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. Hoping for some answers to these questions. Event and activity information will be available in the daily program. Dial: 1-877-266-1020(applicable country code)+1-321-953-9002 (outside the United States) All AquaClass staterooms include a spacious private veranda, Exhale bedding, a pillow menu, premium bath amenities, a massaging showerhead, in-room fitness amenities, yoga mats, and wellness TV on demand. Copyright 2023 CruiseExperts.com, All rights reserved. Yes, we accept service dogs. The Retreat Lounge also features complimentary beverages, food menu, and afternoon tea. 50 earned redeemable points equates to $1 in free play or promo chips (minimum $5 in point redemption required). During check-in, you're required to select an arrival time. What advice does the foreign and commonwealth office give to UK residents? These parties are often on the sunset deck or pool deck and have live music. Learn more about ourcruise drink and beverage packages here. Do any of the Suites receive complimentary access to the SEA Thermal suite or Persian Garden i.e. We will advise you of availability and book the tours for you. Extend Your Stay cruisers may remain in their cabins until 9:00 a.m., at which time they must leave the ship with all their belongings (U.S. Federal Regulation requirement). Be sophisticated. Patience and understanding that the current situation is new to everyone will go a long way in helping you to keep your cool, even when things around you might seem chaotic. Your images will be online for 30 days after your cruise ends. To open a line a credit, call Fortunes Casino at 18664617170 or email us at fortunescasinocredit@celebrity.com. All guests age 2 and older must bring a negative test result for a PCR COVID-19 test taken no more than 3 days prior to sailing or an antigen test taken no more than 2 days prior to sailing. Before leaving home, take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. I paid $750 for a 10 day cruise on Celebrity Equinox. Get to know the ship and discover all of the exciting things to do on a cruise. A small backpack to carry water and other essentials. There is no physical media (such as a USB drive) to take home. Dedicated smoking areas are available onboard. Unfortunately, we cannot process post-cruise orders for Photos or DVDs from Celebrity cruise ships. This is non-redeemable for cash. It's 1 day, not 24 hours. Service times vary based on itinerary. Yes, casino play is tracked when you use your SeaPass card at the tables or slots. Can I use promotional OBC (On-Board Credit) for pre-cruise purchases for The Spa? Even if you preclear Passport Control on arrival, you can only clear Customs when you leave with your luggage. While youre at dinner, your stateroom attendant will come in to freshen up your room, turn down your sheets, and leave information for the following day of the cruise. How do I download the Celebrity Cruises app and log in pre-cruise? Room service and minibar are not included. No, Drink Packages are not available on cruises in the Galapagos. 2. Power Up Points convert to Club Points at a ratio of 10 Power Up Points to 1 Club Point. Safety reasons, Segways may not be used on this type of tour adapted... Hassle free vacations you can not process post-cruise orders for photos or DVDs from Celebrity cruise ships set priorities disembarking. Are not available on Cruises in the stateroom treatments, and afternoon tea Receipt instructions... 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